Oracle Real User Experience Insight Reviews

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ChowdhuryMahmud
Real User
Senior Performance Engineer at a tech services company with 10,001+ employees
Nov 02 2017

What is most valuable?

* Data Browser * Performance and Violation Overview * KPI dashboard

How has it helped my organization?

Performance Management of ADF-based applications. Performance Monitoring by Server and Network split helped to figure out ahead of finger pointing.

What needs improvement?

* Drill down for Business Transaction Management integration. * Show step-by-step actions from users.

What's my experience with pricing, setup cost, and licensing?

Useful if the matrixes are used with maximum attention.

If you previously used a different solution, which one did you use and why did you switch?

ExtraHop. I did use it, but it projects almost the same matrix.

What other advice do I have?

BTM integration, synthetic workload monitoring, and OEM should sync more easily.

Which other solutions did I evaluate?

ExtraHop and SolarWinds NPM.
ChowdhuryMahmud
Real User
Senior Performance Engineer at a tech services company with 10,001+ employees
May 08 2019

What do you think of Oracle Real User Experience Insight?

What is our primary use case?

My primary use case is to monitor real-time user issues from production and to carry out a proactive notification for production stress. The users do not have to call technical support or the helpdesk to troubleshoot an issue because monitoring from the backend infrastructure, I can pinpoint and identify which action is producing the error. I can determine the root cause of a service outage. Most performance issues can be identified or mitigated from this tool, or at least it is possible to see where the incident originated from.

How has it helped my organization?

Before RUEI came in, the users from production took hours to resolve issues, or couldn't end up finding a root cause. With RUEI, all of the HTTP/HTTPS requests can be tracked to distinct…

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What is Oracle Real User Experience Insight?

Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

Also known as
Oracle Real User Experience Insight, Oracle RUEI
Oracle Real User Experience Insight customers

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee

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