Palo Alto Networks K2-Series Room for Improvement

Maaz Khan
Network Security & Virtualization at a financial services firm with 1,001-5,000 employees
There is not really anything that needs to be improved in the product. It might be nice if it were possible for newer users to get a higher level of support. View full review »
Same Ibrahim
Security Solutions Architect at a tech services company with 501-1,000 employees
The solution could be improved with more dedicated reporting about the user's context. For example, if I need to have a summarized report that includes uses as well as consolidating the user's activities, threads and applications on the endpoint machine, Palo Alto does not have the visibility for the endpoint in their firewalls. If I want to have a report from the firewall that summarizes user application from the user side, rather than the server side, Palo Alto software does not have that information. Other vendors, such as Cisco, have that in their profile. You can generate a report from Cisco firewall and it will tell you that you're using the internet, and using Firefox or Google Chrome. Palo Alto doesn't have that extended visibility to the end point. It would be the same for additional features - I need to have the visibility of the endpoint application, endpoint context. It's an innate feature in Cisco firewalls. I don't like the style of Forte, for example. It has email spam over the firewall. I don't like this feature, and I don't like to have features that are not really good for out of the box. What Forte does have that is good is an explicit proxy capability and Palo Alto could include that. View full review »
reviewer1271676
IT Specialist at a transportation company with 10,001+ employees
It's like anything else. What's good today might not be in a day, a week, a month, etc. The solution needs to constantly be adapting and updating. The solution needs a series of OS changes. View full review »
Learn what your peers think about Palo Alto Networks K2-Series. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
442,517 professionals have used our research since 2012.
reviewer918912
Data Center - Assistant Group Manager (Information Security) at a financial services firm with 501-1,000 employees
The company needs to align better with the customer. At the price point they offer, they need to be as good or better than the competition. They're losing market because they aren't there yet in that regard. When it comes to renewing the solution, they tend to try to jack up the pricing. View full review »
reviewer1270158
System Engineer at a tech services company with 501-1,000 employees
In terms of what needs improvement, Palo Alto is lacking abilities that other firewalls can do. They disable the current sessions when you think the hardest part is done. They have a workaround for authentication, but then our clients just use the local database of the device itself. Some of the small to medium businesses are using these features and it would be easier for us to upsell the product up to other networks. Palo Alto Networks is quite a bit higher when it comes to prices. They should implement the features that the other firewalls have. In the next release, I would like for them to include a checkbox where the user could disable concurrent users of the portal. View full review »
reviewer1360608
Security Technical Lead at a tech services company with 11-50 employees
The reporting functionality in GlobalProtect needs to be improved. Other products, such as Check Point, have better reporting features that give more reports. The price of the K2-Series should be lowered. The dashboard could be improved by adding more GUI components. View full review »
Aleksandar Jovanovic
System Engineer at E-smart systems
They should lower their prices for small businesses. They should offer subscriptions or box-sets because a lot of companies want to buy it, but they just can't afford it. It's not that expensive necessarily; the market is just doing poorly at the moment. Everything I could possibly want has already been implanted into the new version, including the Internet of Things, machine learning, and SD-WAN; every feature I wanted has already been integrated. View full review »
Hamada Elewa
System Engineer - Security Presales at a tech services company with 1,001-5,000 employees
The partner support, which is a local company, is not that good and can be improved. I would like to see the threat intelligence capability integrated with other vendors such as Cisco and Forcepoint. This would effectively be a multi-threat intelligence solution. Along the same lines, it would be useful to share threat signatures with different vendors. View full review »
Mina Adel
Cyber Security Engineer at Infort
The URL Filtering module needs to have more categories added to it. The concept of clustering would be of benefit to Palo Alto and it would make it more productive. For example, with Forcepoint, you can cluster two different products. View full review »
reviewer1057956
Hardware Engineer with 51-200 employees
The technical support, and how they provide it to the client, needs to be improved. They take too long to provide answers. I would like to have a statistical report that shows the number of times that each rule is used. View full review »
Ashraf-Sadek
CSD Manager at BTC
The ease of management and configuration should be improved. The price of the K2 series could be lower. View full review »
reviewer846642
Network Engineer at a international affairs institute with 1,001-5,000 employees
There are a lot of bugs in this solution. View full review »
Learn what your peers think about Palo Alto Networks K2-Series. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
442,517 professionals have used our research since 2012.