When I moved into the organization, we were already finalizing Perfecto. I am pretty sure that there must have been comparisons made with either DeviceAnywhere or Sauce Labs, but I am not aware of what those decisions or comparisons were.

We also looked at LogMeIn and Communicate, but the solution was too new.

I personally didn't evaluate other options. This is our enterprise tool. When they selected it, they did evaluate other options, but it was done way before we got the tools. So, I'm not sure what the other options were.

Before choosing the product, we did an evaluation and the good part was that, in another area of the company, in the wealth management department, they had onboarded Perfecto before we did. This gave us some insight into the product before we began our proof of concept.

After the PoC was complete, we procured the solution.

We've tried Saucelabs and BrowserStack, but the prices were higher. Every dollar counts because the dollar is much stronger than our currency. Price is a decisive factor for Brazilian operations. Perfecto also has local staff in Brazil who can speak Portuguese. They helped us teach our analysts how they use the tool, and most of them don't speak English.

We have another platform that supports some limited ADA testing, but it has been having intermittent issues. Perfecto offers some ADA support and offers pretty much 100 percent uptime. That saves time because testing with the other platform has to wait until those intermittent issues are resolved. Because Perfecto is up, the testing can go on. The other platform can become unavailable for three or four days and that could be brought down to zero if we can use Perfecto for ADA.

There is another team within our company that went off on their own and got an application called BrowserStack. However, my manager and our team are trying our best to get that team to stop using BrowserStack and over to Perfecto. That would also result in cost savings for our company by saving the cost of that platform. From my comparison of BrowserStack and Perfecto, I like Perfecto a lot better because of the UI, reports, and everything else.

It came through recommendations from other teams that were using it. So, we started with a trial. We used BitBar, and we also used CrossBrowser for Mobile.

Even though we are not using a lot of integrations, we do like some of the plugins and integrations that Perfecto has. Essentially, the tool is not integrated into our entire testing life cycle. 

With BitBar, we did not see a direct Jira plugin. So, the scope of use may be limited, or we may have not explored that integration. Perfecto seems to have that integration, and based on the documentation I had from the team, it seems that it is also well integrated with the Jira life cycle, which is valuable to me as a QE Manager.

We haven't evaluated any other options in five or six years.

We have approached many solutions, like Sauce Lab and Kobiton. Comparatively, Perfecto is a good product. Feature-wise, finding the element is very easy compared to other devices. It has Object Spy, where we can go through a device to find and identify locators.

We are using Perfecto cloud with iOS and Android devices. It is pretty fast compared to GigaFox and Kobiton, which we have also used in the cloud. Comparatively, Perfecto gives us more performance while doing testing. So, we have done multi-level, multi-device testing for both Android as well as iOS, and it has very good performance compared to the cradle solution. The cloud is the best one.

We continually evaluate test tools for use by our QA team. In the past, we have reviewed SauceLabs, BrowserStack, Kobiton, and others. We believe we get the best value from our investment in Perfecto.

We evaluated multiple open-source and commercial tools, but Perfecto helped our needs by providing secured connection over cloud, as we use VPN.

No other solutions were used.