We performed a comparison between Perfecto and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Their team is really great to work with. They're very flexible, and they always show care. They prioritize our work, our company, and our working relationship. I appreciate the ad hoc sessions that they schedule to provide help with troubleshooting, provide the information that we're looking for, or do a demo of a new feature that they have. They're always willing and very quick to get that scheduled for us. I appreciate that a lot."
"We are able to offer a quality product that has been tested fully, which improves our customer satisfaction. That is a good thing. It has also reduced our IT infrastructure cost. We don't have to spend a lot on setting up infrastructure, which becomes redundant or obsolete very soon. It helps in offsetting that cost."
"I also like the reporting functions. We are constantly downloading these reports and sharing them with our final customers. They help us understand what kind of bugs are happening through the applications. The recording feature is handy because it lets us see a video of the process we run through the pipeline and discover the point at which the automation is breaking."
"We are continuously doing testing on different environments, devices, and platforms. It executes seamlessly on multiple devices without having any connectivity issues. It has been really helpful for us to test on cloud devices."
"We're working in Agile and we need results ASAP. The fact that the lab provides same-day access to new devices is extremely important to us."
"The most valuable feature is automated testing."
"The CI dashboard tool is very good, as is the Live Stream monitoring. Whenever I want to monitor execution, I can open multiple tabs in Perfecto and it is easy for me to refer to the CI dashboard and the Live Stream."
"In terms of cross-platform testing, they offer all of it, every device available in the market. It covers real scenarios that mimic production so that we don't miss out on any devices that our clients might be using to run the applications we develop. It's been great and very helpful."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"The most valuable feature of this solution is regression testing tools."
"The product has many features."
"The reporting is ready to use and doesn't require any setup."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"We don't use Perforce's BlazeMeter with Perfecto. From my perspective, it's not really relevant."
"If we could run an accessibility test in Perfecto against builds, it would help us a lot. Currently, that's a very manual process for us. We haven't found a tool that can do accessibility scans for iOS and doesn't depend on engineering effort. Having a feature related to that would be really awesome for us."
"I'm hoping they can support on-premises instances. We have been working on a JIRA integration with Perfecto—and I'm extremely impressed that they have that—but at this time they're not supporting onsite JIRA instances, which is what we have."
"When using devices on the cloud, it lags quite a bit at times. I know that these are real devices that are being projected on our laptop screens and monitors, but if the speed could be improved, that would be good."
"We've had a couple of issues lately with videos not loading or browsers dying after some execution, although that happens very rarely."
"Going by the dashboard or analytics capabilities that Perfecto or Perforce is looking to offer in its roadmap, it will certainly help if they also cater to executing and enabling decision-making, rather than just focusing on standard testing metrics such as execution, efficiency, and defect rate. These are good metrics, but they don't necessarily enable decision-making for SLTs. Any improvements in the dashboards and reporting tools should focus on metrics or SLAs that can help with decision-making."
"There was a discussion about having the capability to export the test results to a certain tool that we use in our project. If that were added it would be great not having to manually take screenshots, put them in a document, and share them on the different test management tools."
"It does well for mobile testing, but when it comes to the web aspect, it is lagging a little bit in terms of execution."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"Product is not stable enough and it crashes often."
"What is currently missing from this solution is better support for mobile testing."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"The initial setup of SmartBear TestComplete was complex."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
Perfecto is ranked 3rd in Functional Testing Tools with 23 reviews while SmartBear TestComplete is ranked 10th in Functional Testing Tools with 70 reviews. Perfecto is rated 8.4, while SmartBear TestComplete is rated 7.6. The top reviewer of Perfecto writes "Its reporting allows us to have a clear view regarding what tests have been executed". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". Perfecto is most compared with BrowserStack, Sauce Labs, Appium and AWS Device Farm, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our Perfecto vs. SmartBear TestComplete report.
See our list of best Functional Testing Tools vendors and best Test Automation Tools vendors.
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