PractiTest Customer Service and Support
NC
Nirmal Kumar Chaturvedi
Senior Software QA Engineer at a tech services company with 11-50 employees
10 out of 10.
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Dave Carter
Test Team Lead at a computer software company with 501-1,000 employees
We contacted technical support briefly, and it was pretty good.
The support is pretty much instantly available through an online chat, which is quite rare really.
You didn't have to raise a ticket and wait for a response, you just do an instant chat for them, which is quite nice.
View full review »Technical support is highly responsive and always available. I was never let down or walked away disappointed with their support. They are A+ resources.
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Application Lifecycle Management (ALM) Suites
April 2024
Find out what your peers are saying about PractiTest, Microsoft, Atlassian and others in Application Lifecycle Management (ALM) Suites. Updated: April 2024.
769,479 professionals have used our research since 2012.
Always get a swift reply.
View full review »They provide a high-level of customer support.
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Hector Alejandro
QA Engineer at a tech vendor with 201-500 employees
Intermediate to advanced.
View full review »Technical support of PractiTest is awesome. They are always ready to help in any time zone, which makes them stand out from others.
View full review »Buyer's Guide
Application Lifecycle Management (ALM) Suites
April 2024
Find out what your peers are saying about PractiTest, Microsoft, Atlassian and others in Application Lifecycle Management (ALM) Suites. Updated: April 2024.
769,479 professionals have used our research since 2012.