The user interface of QPR ProcessAnalyzer could improve, it is not very intuitive.

I think the company has the technology for continued improvement of its communications, the one-on-one with clients. They have improved their software over time but there is still more to be done, particularly with the user interface. 

They could include numerous additional features but I'm not sure if we are in a position to utilize them. The solution could be more flexible and intuitive.