Waleed Masad - PeerSpot reviewer
Technical Manager at METS
Real User
Top 5
A solution for SQL Server with workload analysis

What is our primary use case?

We use the solution for SQL Server and auction. We have a couple of customers using it for the other case. Other customers are also extending the infrastructure monitoring from the virtualization and the storage.

What is most valuable?

A feature called Workload Analysis is an important feature. We always offer to our customers which is better than a database. It has a heterogeneous environment. We can monitor from the same console with different database platforms. It is very useful for the DDS responsible for more than one database. Compared to other tools with database vendors, it's more inexpensive. Also, the price is a major factor for us to position to our customers.

What needs improvement?

Some customers have issues with the way the data gets read and accumulated. They are expecting a different way of data monitoring. After explanation, they understand what exactly they are doing. Quest Foglight primarily focuses on database monitoring. Some customers question its capabilities for application performance monitoring, specifically for Java applications and duplicate detection. End-to-end user experience monitoring was once available but is also currently absent. Foglight provides deep insights for DBAs and infrastructure teams but lacks dedicated application capabilities and user experience monitoring. Foglight must be combined with other specialized tools for comprehensive end-to-end monitoring encompassing applications, networks, databases, operating systems, and infrastructure.

For how long have I used the solution?

I have been using Quest Foglight for Databases as a system integrator for 15-16 years. We are currently using V7.1 of the solution.

Buyer's Guide
Quest Foglight for Databases
April 2024
Learn what your peers think about Quest Foglight for Databases. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

We have nine customers using this solution.

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

Customer service is responsive, but it has not been so responsive for the last two years. The resources dealing with tickets are taking too much time to respond. We have to wait a week to get an answer or a response. When they respond, they provide the right response. We have lost opportunities during the POC because of the slightly delayed response.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward. We have the expertise to run standard installations with high availability. It depends on the customer and the setup complexity of the environment. The monitoring part can go up and running in one day. Setup may take a week, but we have a customer where we started at 10 AM and ended at 02 PM. It was running and monitoring around 15 equal server database instances in four hours.

Three people are required for the deployment, including one for the database and two for the infrastructure.

What's my experience with pricing, setup cost, and licensing?

The licensing model is straightforward. From day one, we know about the charges and costs involved in a project.

I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Flag as inappropriate
PeerSpot user
it_user866433 - PeerSpot reviewer
Senior Database Consultant at Novaccent
User
Its reporting capabilities are immense. The performance became sluggish and unresponsive after holding data too long.
Pros and Cons
  • "Its reporting capabilities are immense."
  • "When holding data for two years for 20 SQL Servers, the reporting becomes sluggish and unresponsive."

What is our primary use case?

I used it when working for a client, in a situation where you takeover management of the systems.

How has it helped my organization?

Maintenance was not done properly for over two years before I came in. The solution crashed over the next year, then we migrated the client to another monitoring platform.

What is most valuable?

  • Baselines
  • Advisers
  • Reoccurring events 
  • Its reporting capabilities are immense.
  • The deployment is good to work with.
  • History capabilities

What needs improvement?

Performance: When holding data for two years for 20 SQL Servers, the reporting becomes sluggish and unresponsive.

Advise is to size the DB server behind Foglight correctly (which means very big)

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

Yes see other pieces I wrote regarding correctly size the backend DB Server for Foglight

Which solution did I use previously and why did I switch?

Use to have very basic monitoring like PRTG, N-Able, Zabbix

How was the initial setup?

No setup is awesome complicated (at least the old versions I used to work with)

What about the implementation team?

in house

What was our ROI?

Have no idea

What's my experience with pricing, setup cost, and licensing?

Red Gate would be the winner!

Which other solutions did I evaluate?

Red Gate SQLMONITOR

IDERA Diagnostig Manager

What other advice do I have?

It will not fix nothing, you still have to be on expert level

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Quest Foglight for Databases Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Quest Foglight for Databases Report and get advice and tips from experienced pros sharing their opinions.