There is easy integration with multiple providers and third-party services.

We're using their managed operations - sysops currently and have used the managed service for several years. This is a good way to reduce the need for in-house system admin skills and time but in practice this hasn't eliminated the need to have our own staff monitor this area. I like the idea of Rackspace managing the sysops side of the app but they probably need a better way to transfer knowledge to their team. It's very generic support by default.

If anyone's application is small and simple, then I would suggest Rackspace. Rackspace is suitable for SME.

But if anyone's application requires complex situations and an Enterprise environment to auto-scale, handling lots of services, with super control over your cloud server, then I would suggest AWS.

Right now, I am working with AWS and found many advance features which do not exist in Rackspace.

I am working with Rackspace for a school automation project which is running in Bangladesh.

Add the Manage Service Level.