SolarWinds Pingdom and Cloudflare are third-party applications that we utilize through a browser without any additional setup. We simply rely on their services, which is why I lack familiarity with their inner workings.

SolarWinds Pingdom is a third-party software. If we are using the unpaid version, it can be considered open source. However, in our case, we are utilizing a paid version of SolarWinds Pingdom. The setup process does not fall under our responsibility. We simply input our website names and create a checklist. Wyndham then monitors our websites by sending regular pings to check if they are functioning properly. This allows us to receive real-time updates on the status of our data services, indicating whether they are consistently up or experiencing downtime. The pinging process occurs at regular intervals, such as every five seconds or every one minute, as per our configured settings. When a response is received, typically a 200 response, it confirms that the website is functioning correctly.

We deployed Pingdom to monitor and report on our website, which still has some issues with multiple malware integrated within it. 

Because the CRM is not working properly, we have adjusted the threshold indicated so that Pingdom alerts us when the CRM is not working. These are the multiple use cases that must be up and running 100 per cent on the website.

We are a Managed Service Provider and we recommend solutions to our clients. SolarWinds Pingdom is one of the security-related products that we have experience with.

The primary use case is to monitor our deployed endpoints. We also use it to test the response times of applications.

This solution makes up part of our security and network monitoring solution.