SolarWinds Software and Solutions

SolarWinds Reviews

Daniel Shine
Real User
Systems and Data Warehouse Supervisor at MMSD
Jul 14 2020

What is most valuable?

The alerting and usage tracking is a valuable feature because it alerts us when we're getting near capacity on disk space, network utilization or processor utilization. It… more »

How has it helped my organization?

The outcome of using this solution is that we've been able to become more proactive on really resolving issues before users know that there's a problem. Outages have… more »

What needs improvement?

This is a complex product to set up and I think it's really too detailed and could be simplified. It's a change from their older product which was very easy to set up and… more »

What's my experience with pricing, setup cost, and licensing?

Our annual maintenance fee is USD $15,000.

Which solution did I use previously and why did I switch?

We used to use a product called ipMonitor, which is a much simpler solution. It's one-tenth of the cost and we used it strictly for alerting. It would tell us when a… more »

What other advice do I have?

I would recommend taking into consideration that you will need more server resources than you think. Knowing that means you can save on having to rebuild the whole… more »

Which other solutions did I evaluate?

HP had a similar product that we looked at but it wasn't nearly as universal as SolarWinds products. HP has a product to monitor servers and a product to monitor networks… more »
DineshNekkanti
Real User
Digital Innovation at Bobcat Company
Jun 29 2020

What is most valuable?

The best part of the solution is the sharing display. It gives a general public ID wherein everyone can link to a public display. That's a good feature.

What needs improvement?

I expected more from the solution. I thought it would be just like the Orion Platform. On Orion, for example, you can spot all the different widgets and everything from the dashboard. This solution is less simple. There are charts and lines… more »

What's my experience with pricing, setup cost, and licensing?

I don't deal with licensing or pricing, so I wouldn't be able to guess how much we pay for the services or if they are monthly or yearly. I'm not sure what our license agreement looks like.

Which solution did I use previously and why did I switch?

We didn't previously have any other hybrid platform to monitor. We were just using CloudWatch for our AWS services. With SolarWinds, we have the potential to take a look at everything across the board.

What other advice do I have?

We just use the product. We're not consultants or resellers. I'm not sure of which version of the solution we are currently using. It may be the most recent. I do believe that in the future, users will gravitate towards using one solution… more »
Real User
Manager of Operations - Enterprise at a university with 10,001+ employees
Aug 23 2020

What is most valuable?

We identified the five areas that we wanted to have be our key performers, like memory utilization, CPU utilization, and those core components. Just the basic care and feeding of servers, whether they were physical or virtual.

What needs improvement?

We were looking at using DPA (Database Performance Analyzer) which is another component of the NPM and that looks like it takes care of an area we had not really dove into yet. But in talking to the DBA, they like another product that they want to use for the database monitoring. It is an Oracle… more »

What's my experience with pricing, setup cost, and licensing?

I do not handle the negotiations on pricing, so that is outside my realm of influence. I know that our initial purchase was about $200,000.

What other advice do I have?

One of the things I would suggest to people considering this product and products like it is having a clear agreement upon targets of what you really want to monitor. If it is applications or servers or whatever it is, it just makes sense to come at your choices with a plan. Implement that on the… more »
SoheylNorozi
Real User
IT Consultant at a tech services company with 51-200 employees
Oct 03 2019

What is most valuable?

The most valuable feature of this solution is the assets management module. They correlate the assets with the user, and you can see the history of each asset, each transaction, and each feature for every individual user. The system can automatically create scheduled tasks, for example, maintenance… more »

What needs improvement?

The GUI for this solution can be better. This solution needs to have mobile application support added.

Which solution did I use previously and why did I switch?

I have experience with other solutions such as ManageEngine, but I choose the product which best matches the requirements.

What other advice do I have?

This is a good solution, but the GUI is really old-fashion and needs to be updated. I can use it, and it meets my requirements, but I expect it to be better. I would rate this solution a seven out of ten.
Joe Carney
Real User
Service Manager at Computer Guild
Jul 30 2020

What is most valuable?

The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery… more »

How has it helped my organization?

A nice part about the SolarWinds backup and recovery solution is that I get to pick how it's deployed, and it's per-client. They really give you a lot of options with that. They pretty much have any… more »

What needs improvement?

A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information… more »

Which solution did I use previously and why did I switch?

We have been using SolarWinds MSP Backup & Recovery since the middle of 2018, when we started to need a recovery solution that was a bit better than what we had. Before we were using a custom solution… more »

What other advice do I have?

The biggest lesson I've learned from using MSP Backup & Recovery is that there are options out there that I can be confident in, and I don't feel like I have to break a customer's bank to offer them… more »

Which other solutions did I evaluate?

We had previously tried out using Carbonite for Windows and Windows Server backups, but we were getting very poor recovery results. The backup always gave a green light, but when we actually went to… more »

SolarWinds Projects

Check out these projects from our community members.
Implementation of Inverter and UPS Monitoring
Implementation of Inverters and UPS Monitoring using Solarwinds Network Performance  Created UPSes and Inverters… more »

SolarWinds Questions

Miriam Tover
Content Specialist
IT Central Station
Aug 03 2020
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
Chetan WoodunSolarWinds has recently introduced a change, or rather a payment option to pay… more »
Miriam Tover
Content Specialist
IT Central Station
May 11 2020
If you were talking to someone whose organization is considering SolarWinds Network Bandwidth Analyzer, what would you say? How would you rate it and why? Any other tips or advice?
Julia Frohwein
Content and Social Media Manager
IT Central Station
May 11 2020
Please share with the community what you think needs improvement with SolarWinds Network Bandwidth Analyzer. What are its weaknesses? What would you like to see changed in a future version?
Julia Frohwein
Content and Social Media Manager
IT Central Station
May 11 2020
Hi Everyone, What do you like most about SolarWinds Network Bandwidth Analyzer? Thanks for sharing your thoughts with the community!
Miriam Tover
Content Specialist
IT Central Station
Apr 30 2020
If you were talking to someone whose organization is considering SolarWinds Server and Application Monitor, what would you say? How would you rate it and why? Any other tips or advice?
Miriam Tover
Content Specialist
IT Central Station
Apr 30 2020
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
Miriam Tover
Content Specialist
IT Central Station
Apr 30 2020
Please share with the community what you think needs improvement with SolarWinds Server and Application Monitor. What are its weaknesses? What would you like to see changed in a future version?
Julia Frohwein
Content and Social Media Manager
IT Central Station
Apr 30 2020
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
Miriam Tover
Content Specialist
IT Central Station
Apr 30 2020
Hi Everyone, What do you like most about SolarWinds Server and Application Monitor? Thanks for sharing your thoughts with the community!
Miriam Tover
Content Specialist
IT Central Station
Apr 26 2020
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
Miriam Tover
Content Specialist
IT Central Station
Apr 26 2020
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
Jacqueline Hale
User at Lincoln Electric Holdings, Inc.
Apr 23 2020
I work for a large manufacturing company.  I am currently researching SolarWinds MSP Manager and ServiceNow. What are the biggest differences between the two? Which would you recommend? Thanks! I appreciate your help. 
Miriam Tover
Content Specialist
IT Central Station
Apr 23 2020
If you were talking to someone whose organization is considering SolarWinds Passportal, what would you say? How would you rate it and why? Any other tips or advice?
Miriam Tover
Content Specialist
IT Central Station
Apr 23 2020
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
Miriam Tover
Content Specialist
IT Central Station
Apr 23 2020
Please share with the community what you think needs improvement with SolarWinds Passportal. What are its weaknesses? What would you like to see changed in a future version?
Julia Frohwein
Content and Social Media Manager
IT Central Station
Apr 23 2020
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
Julia Frohwein
Content and Social Media Manager
IT Central Station
Apr 23 2020
Hi Everyone, What do you like most about SolarWinds Passportal? Thanks for sharing your thoughts with the community!
Diana Nongera
I.T. Manager at a manufacturing company with 201-500 employees
I am an IT manager at a manufacturing company. I am currently evaluating network monitoring tools. What is the biggest difference between ManageEngine OpManger and SolarWinds NPM in terms of performance management and monitoring? Thanks! I appreciate the help. 
Miriam Tover
Content Specialist
IT Central Station
If you were talking to someone whose organization is considering SolarWinds Pingdom, what would you say? How would you rate it and why? Any other tips or advice?
Julia Frohwein
Content and Social Media Manager
IT Central Station
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
Miriam Tover
Content Specialist
IT Central Station
Please share with the community what you think needs improvement with SolarWinds Pingdom. What are its weaknesses? What would you like to see changed in a future version?
Julia Frohwein
Content and Social Media Manager
IT Central Station
Hi Everyone, What do you like most about SolarWinds Pingdom? Thanks for sharing your thoughts with the community!
Julia Frohwein
Content and Social Media Manager
IT Central Station
If you were talking to someone whose organization is considering SolarWinds Network Configuration Manager, what would you say? How would you rate it and why? Any other tips or advice?
Miriam Tover
Content Specialist
IT Central Station
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
Julia Frohwein
Content and Social Media Manager
IT Central Station
Please share with the community what you think needs improvement with SolarWinds Network Configuration Manager. What are its weaknesses? What would you like to see changed in a future version?
Miriam Tover
Content Specialist
IT Central Station
Hi Everyone, What do you like most about SolarWinds Network Configuration Manager? Thanks for sharing your thoughts with the community!
Ravi KhanchandaniThe features we find most valuable is the configuration backup automation, the… more »
Sriram Radhakrishnan
Enterprise Architect at a computer software company with 10,001+ employees
I am an enterprise architect with experience working in the information technology and services industry. We are currently evaluating monitoring solutions. What is the biggest difference between SolarWinds Server and Application Monitor and Azure Monitor? Which would you recommend?  Thanks! I… more »
Julia Frohwein
Content and Social Media Manager
IT Central Station
If you were talking to someone whose organization is considering SolarWinds LEM, what would you say? How would you rate it and why? Any other tips or advice?
Julia Frohwein
Content and Social Media Manager
IT Central Station
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
Miriam Tover
Content Specialist
IT Central Station
Please share with the community what you think needs improvement with SolarWinds LEM. What are its weaknesses? What would you like to see changed in a future version?
Julia Frohwein
Content and Social Media Manager
IT Central Station
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
Miriam Tover
Content Specialist
IT Central Station
Hi Everyone, What do you like most about SolarWinds LEM? Thanks for sharing your thoughts with the community!
Miriam Tover
Content Specialist
IT Central Station
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
Mohammed Azher Rabbani
User
We are evaluating both NETSCOUT and SolarWinds.What is the main difference between the two?Thanks for your help. I appreciate it!
Jeff SoucyAlthough both products can overlap in what information they provide, nGenius One… more »
Boris RogierSolarWinds NPM and nGenius One are very different in nature and capabilities… more »
Matthew DwyerSolarWinds consists of several modules from NetFlow/IPFix to config management… more »
Miriam Tover
Content Specialist
IT Central Station
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
Julia Frohwein
Content and Social Media Manager
IT Central Station
Please share with the community what you think needs improvement with SolarWinds MSP Backup & Recovery. What are its weaknesses? What would you like to see changed in a future version?
Julia Frohwein
Content and Social Media Manager
IT Central Station
Hi Everyone, What do you like most about SolarWinds MSP Backup & Recovery? Thanks for sharing your thoughts with the community!
Miriam Tover
Content Specialist
IT Central Station
If you were talking to someone whose organization is considering SolarWinds TraceView, what would you say? How would you rate it and why? Any other tips or advice?
Miriam Tover
Content Specialist
IT Central Station
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
Miriam Tover
Content Specialist
IT Central Station
Please share with the community what you think needs improvement with SolarWinds TraceView. What are its weaknesses? What would you like to see changed in a future version?
Miriam Tover
Content Specialist
IT Central Station
Hi Everyone, What do you like most about SolarWinds TraceView? Thanks for sharing your thoughts with the community!
Harikanth N
Monitoring Tools Architect at a tech services company with 10,001+ employees
Hi Experts, I am a Monitoring Tools Architect with nine years of IT Operations Management experience as an infrastructure specialist, working on various monitoring tools implementation, upgrades & production support. We are evaluating both Zabbix and SolarWinds NPM.What is the main difference… more »
reviewer1167231Disclaimer: Following 2+ decades of working with big-vendor IT Ops Mgmt Software… more »
FEUDJIO TSOPGUE ARSENEHello , just to let you know about my modest contribution, indeed its two… more »
Julia Frohwein
Content and Social Media Manager
IT Central Station
Hi Everyone, What advice do you have for others considering SolarWinds Netflow Traffic Analyzer? Thanks for sharing your thoughts with the community!
Miriam Tover
Content Specialist
IT Central Station
Hi Everyone, What needs improvement with SolarWinds Netflow Traffic Analyzer? Thanks for sharing your thoughts with the community!
Miriam Tover
Content Specialist
IT Central Station
Hi Everyone, What do you like most about SolarWinds Netflow Traffic Analyzer? Thanks for sharing your thoughts with the community!
Julia Frohwein
Content and Social Media Manager
IT Central Station
If you were talking to someone whose organization is considering SolarWinds Database Performance Analyzer, what would you say? How would you rate it and why? Any other tips or advice?
Miriam Tover
Content Specialist
IT Central Station
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
Miriam Tover
Content Specialist
IT Central Station
Please share with the community what you think needs improvement with SolarWinds Database Performance Analyzer. What are its weaknesses? What would you like to see changed in a future version?
Miriam Tover
Content Specialist
IT Central Station
Hi Everyone, What do you like most about SolarWinds Database Performance Analyzer? Thanks for sharing your thoughts with the community!
Julia Frohwein
Content and Social Media Manager
IT Central Station
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
Julia Frohwein
Content and Social Media Manager
IT Central Station
Please share with the community what you think needs improvement with SolarWinds NPM. What are its weaknesses? What would you like to see changed in a future version?
Miriam Tover
Content Specialist
IT Central Station
Hi Everyone, What do you like most about SolarWinds NPM? Thanks for sharing your thoughts with the community!
Miriam Tover
Content Specialist
IT Central Station
If you were talking to someone whose organization is considering SolarWinds Web Help Desk, what would you say? How would you rate it and why? Any other tips or advice?
Julia Frohwein
Content and Social Media Manager
IT Central Station
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
Miriam Tover
Content Specialist
IT Central Station
Please share with the community what you think needs improvement with SolarWinds Web Help Desk. What are its weaknesses? What would you like to see changed in a future version?
Julia Frohwein
Content and Social Media Manager
IT Central Station
Hi Everyone, What do you like most about SolarWinds Web Help Desk? Thanks for sharing your thoughts with the community!