IT Network Engineer at a tech services company with 51-200 employees
Reseller
Easy to configure and use, and the technical support is good
Pros and Cons
  • "The user interface makes it easy to configure and use."
  • "I would like to be able to fully customize the reports."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients.

What is most valuable?

The user interface makes it easy to configure and use.

The troubleshooting tool is helpful.

Technical support is fast and they have been good at resolving our problems.

What needs improvement?

This solution needs to including machine learning and AI functionality to assist with intrusion prevention. In Indonesia, there are a lot of false positives. For example, many websites from our government and local industries are blocked by the IPS.

More advanced security features could be added.

I would like to be able to fully customize the reports.

For how long have I used the solution?

I have been working with Sophos Network Access Control for two years.

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What do I think about the stability of the solution?

The stability is good but there are a lot of false positives in my country.

What do I think about the scalability of the solution?

I think that scalability is good enough. Our customers are small and medium-sized companies.

How are customer service and support?

I am satisfied with technical support.

Which solution did I use previously and why did I switch?

I have used similar security products by Hillstone, WatchGuard, and Palo Alto. I have found that the features in all of these products, overall, are the same.

How was the initial setup?

The initial setup is not complex. To complete the deployment, including the configuration, troubleshooting, and fine-tuning, takes two or three days.

What about the implementation team?

I deploy this solution for our clients and one person is enough for the job.

What other advice do I have?

Sophos Network Access Control is easy to implement, use, and manage, and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
PeerSpot user
Security Analyst at a tech company with 11-50 employees
Real User
Good visibility in a single management solution
Pros and Cons
  • "There is really good visibility for the appliance."
  • "The difficult thing was finding the metrics."

What is our primary use case?

We offer integration services to our customers. They are usually looking into solutions that are out there that are good, and which can work to support the organizational enterprise.

What is most valuable?

There is really good visibility for the appliance. They also have a single management solution be it on-premise or in the cloud. We've been able to manage it from a single solution.

What needs improvement?

The difficult thing was finding the metrics.

For how long have I used the solution?

We have been using Sophos Network Access Control for about three months.

What do I think about the stability of the solution?

I have not seen any bugs so I believe it is a stable solution.

What do I think about the scalability of the solution?

Scalability is quite good. The very light containers are much better.

How was the initial setup?

A few of them are a little complex. A few of them are quite easy. The Cisco one is quite user friendly. Even the Exabeam network map solution is also user friendly. Usually, it takes about a week or two for deployment.

What about the implementation team?

We had the help of a team to do the initial setup.

What other advice do I have?

I would rate Sophos Network Access Control at an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Sophos Network Access Control Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Sophos Network Access Control Report and get advice and tips from experienced pros sharing their opinions.