Sophos SafeGuard Reviews

We primarily use the solution for file encryption.

The reporting and file encryption are the solution's most valuable features.

The user experience and the quality of the features are good.

The tutorials need to be simplified. The existing ones need to be easier to follow and we could use some tutorials for basic setups. They should aim to be more like Cisco, which offers very good tutorials and materials.

If there was a way to automate the configuration, that would be ideal.

The solution is stable.

We haven't attempted to scale up yet, so I can't really comment on the scalability of the solution. Right now we have about 50 people using it.

We've never needed to contact technical support.

The initial setup was straightforward. When we deployed it, it was very fast. Even the configuration was easy. We had everything done within a week. It could have even been done faster, but the distributor was waiting on some information from the customer. We only needed two people for deployment.

We had the assistance of a distributor for the implementation.

I would rate the solution nine out of ten.

We primarily use the solution for email and domain security for our computers and end-users.

The solution has done a fabulous job of protecting us from threats.

The solution's most valuable feature is that it is very secure.

The pricing could be improved.

Technical support could be a bit better.

The stability of the solution is very good.

The scalability of the solution is good.

Technical support isn't so good; it needs to be improved. 

We didn't previously use a different solution.

The initial setup for me is straightforward, however a new user might have a few issues with it.

We use the cloud deployment model of the solution. We're a Sophos partner.

The solution is good. It doesn't have a heavy lag like others.

I'd rate it seven out of ten.

The solution is primarily used for data protection.

The solution offers very good performance.

The user interface is simple, It makes it very easy to use.

We've only really been dealing with this solution for six months, so I haven't had time to note anything that is lacking in the solution.

The cost is rather expensive. It's a pain point for many clients. They should work to see if they can reduce pricing.

The solution is stable.

The solution is scalable. It's easy to expand the platform if you need to.

I've never had to contact technical support.

I didn't previously use a different solution.

The initial setup is straightforward.

In general, clients are able to handle the implementation themselves.

The cost is not cheap. It's a rather expensive solution.

We're a reseller. We handle the on-premises deployment models.

I'd recommend the solution. I'd rate it eight out of ten.