The Stonebranch team was onsite when we deployed, so the installation was pretty straightforward. We had support. They were outstanding. The two gentlemen who worked with us through our PoC and install - Tracy and Mark - we still talk with those guys quite often. We're part of the user community and we get up to Atlanta for the Stonebranch conference every year. They're at our building about once a quarter.

I was on the consultant side and participated in the installation process. 

We did not use a third-party.

We used Stonebranch Professional Services to come in and help us. We did the majority of the design because that's what we do. We depend on the way our business runs, and we schedule with the business. Then we brought Professional Services in and said to them, "Here's how we're going to be able to do this. You guys tell us what the technical capabilities are and help us through it."

Our in-house team worked with outside consultants. 

The Stonebranch reps were extremely knowledgeable. It didn't take much for them to figure out what we wanted, how to do it. Danny Provo was one of the primary guys for us. We had some unique things that we had to have converted, and they came up with a solution for every one of them.

Best expertise.

We had a consultant from Stonebranch come down for a week. I worked with him a little bit. He did some work and then I would do some work.

I've made a few calls to their helpdesk, but I have done 90 percent of it on my own, including the upgrades. It's a very simple system. It's not complex, but it does allow you to do complex things.

We used Stonebranch people to do it. It went very well. They were very helpful.

In-house.

in-house

StoneBranch assisted setup.

We hired an external business consultant who helped us with the installation. Also had a small vendor team (one person) to help us migrate one scheduling application to UAC.

We used Stonebranch, they were solid.

In-house.