Ubiquiti WLAN Reviews

The configuration is straightforward.

The initial set up is easy. All solutions at this point, at a basic level, are very similar in terms of features and items of that nature.

The pricing is very competitive and the feature sets are very good. It compares well against more expensive options.

The support needs improvement. The official support is kind of complex. It's not that straightforward compared to Cisco and Aruba. Their support is probably so much better. That's one of the reasons I'm looking for an alternative solution.

You may find a lack of features compared to Cisco, or other options. For example, on Cisco or Aruba you've been able to find the Wi-Fi 6 access point for a long time now. If you have set up a new solution, you probably will look for something with Wi-Fi 6 coverage. Ubiquiti at that point didn't have it. Now they have it. I checked their website and they do have Wi-Fi 6 support. However, it's clear that they are behind on some pretty standard aspects.

If you're talking about enterprise-level coverage, you likely have many locations. Ubiquiti can handle this, however, it's a bit complicated. To compare another solution, Meraki cloud has a cloud controller. Ubiquiti has a cloud controller, however, it requires some other stuff and probably an appliance that you need to have in order to have this centralized solution control. Cisco is more straightforward and easier to manage at this point. 

If you were to compare solutions in general, Cisco is a step forward. Again, there are no big differences. It's just these minor details. However, overall, it makes a difference, depending on your requirements.

When I started to compare other solutions it was due to the fact that I do have technical issues with this product. There seems to be interference between the channels of the solutions. What I was told is that Ubiquiti can set up the channels automatically in order to avoid interference between channels, especially on 2.4 large coverage. That's fine, however, I heard that Cisco, for example, does have the option to do it automatically for APs. If there's a conflict between channels, and interferences become a big issue on your network, they will automatically adjust. That feature is not available on Ubiquiti. That is probably one of the reasons why I do have some technical issues regarding the overall experience.

The solution has okay stability.

I've had issues with technical support.

When it came to dealing with interference, they weren't upfront about the issues caused by too many APs being set up. I didn't really get a timely response from Ubiquiti. It took too long to get into contact with them. Their worldwide support just isn't as good as, for example, Cisco.  

I'm in South America. That means, if I have an issue, I can call Cisco and have expert help in 24 hours or less. Ubiquiti doesn't have that kind of turnaround. They can't help you solve things very quickly. 

The initial setup is not complex. It's pretty straightforward and very similar to any solution of this nature. A company shouldn't have issues implementing it.

The relationship between the cost versus performance is probably the reason this is the best solution from a pricing perspective. It's pretty cheap and has the best features if you were to compare it to others. 

We haven't switched yet, however, we are looking for new options.

I have issues with interference and I'm looking for products that offer solutions to help me avoid this. I've looked at Cisco, and they seem to be able to adjust automatically if interference is detected. 

I've also looked at Aruba, and I've found that comparing the three, Cisco and Aruba are much more mature solutions.

We are a customer and an end-user. We don't have a business relationship with the company.

I've run an internal audit about the company's Wi-Fi solution properties, all the main metrics about the solution. I was told that there was interference between the channels due to the fact that we have many floors and the floors are where the conflict comes in. Even though the channels were set up automatically by the solution, there were too many APs on the same floor, and that caused the interference to become an issue. It was not caused by the specific solution, however, the fact that their solution was not capable of fixing that automatically or doing something to let me know that that problem was being caused by too many APs density was not the best response.

I'd rate the solution seven out of ten. We've had problems with interference, however, that issue aside, the value you get in terms of features and pricing is quite good. It's not the most mature solution, however, it does offer a pretty good set of features overall.

The product’s bandwidth could be better.

We have been using Ubiquiti WLAN for two years.

I rate the product’s stability a nine out of ten.

We work with ten Ubiquiti WLAN customers.

The initial setup is easy. We don’t need any technical assistance for installing the system.

Ubiquiti WLAN’s price is higher than HP and Aruba.

I recommend Ubiquiti WLAN to others and rate it a nine out of ten. It is easy to install and has competitive features similar to Aruba.

We use Ubiquiti WLAN mostly for Wi-Fi and internet access to TVs and wireless devices like iPads and phones.

Ubiquiti WLAN is a reliable, stable, and robust solution.

Ubiquiti WLAN is not a cheap solution.

I have been working with Ubiquiti WLAN for about six years.

I rate Ubiquiti WLAN ten out of ten for stability.

Ubiquiti WLAN is a very scalable solution. Around 50 customers are using Ubiquiti WLAN.

Ubiquiti WLAN's initial setup is straightforward. You won't have an issue if you know how to use the web-based controller. I haven't had any issues with the solution's setup. When I first started using it, it was like a different language, but once you learn it, it's easy.

Ubiquiti WLAN's deployment does not take long.

To deploy Ubiquiti WLAN, you have to first open the controller on your laptop. If everything's wired up and shows up on the controller, you adopt it, add the passwords, and name the access points.

I would recommend Ubiquiti WLAN to other users.

Overall, I rate Ubiquiti WLAN ten out of ten.

The solution could improve by having a cloud version. A cloud version is the easiest to configure anywhere in the world.

I have been using Ubiquiti WLAN for approximately one year.

Ubiquiti WLAN is stable.

The scalability of Ubiquiti WLAN is very good.

My customers are small, medium, and enterprise companies.

The technical support could improve, they are slow.

We previously worked with Aruba solutions and we currently are using Quantum products.

The installation of Ubiquiti WLAN is easy.

When comparing the price of Ubiquiti WLAN to Aruba the price is reasonable.

We are working with a product called Quantum based out of Singapore and I would recommend only Quantum and Aruba solutions. There is technical support from Aruba, Cisco Meraki, and Quantum here in India is very good.

I rate Ubiquiti WLAN an eight out of ten.

If there was a cloud option and the technical support was good I would rate the solution a ten out of ten.

We are using this solution as a network device.

I have been using this solution for approximately two years.

The solution is stable but could improve.

I have found Ubiquiti WLAN scalable. We have approximately 200 users using the solution in my organization and do not plan to increase usage.

We were satisfied with the support.

We have a network specialist that does the installation, it was not difficult for us.

We did the implementation of the solution ourselves with our five-person network specialist team.

There is a license required for this solution.

I would recommend this solution to others.

I rate Ubiquiti WLAN a seven out of ten.

Small, medium, and enterprise customers use the solution.

The management features are valuable.

The product must provide better warranties.

I have been using the solution for seven to eight years. I am using the latest version of the solution.

I rate the tool’s stability an eight out of ten.

We have around 150 users. We push new firmware updates when they become available. We check it on a monthly basis. We have eight engineers in our technical team. I rate the tool’s scalability an eight out of ten.

The technical support could be better. There are delays in response.

Neutral

I am using the cloud version of the tool. The time taken for deployment depends on the scope of the project.

We also work with NETGEAR. We mainly work with Ubiquiti unless a customer asks specifically for a different product.

I will recommend the solution to others. Overall, I rate the product an eight out of ten.

We currently use it for small clients.

Ubiquiti WLAN has been stable, and we haven't had any issues with it. It is easy to install as well.

I think the coverage could be increased.

We've been using it for about 10 years.

It is a stable solution.

The initial setup was simple. The installation can be completed in about 10 minutes.

There is no licensing cost for this solution.

On a scale from one to ten, I would rate Ubiquiti WLAN at eight. We needed a team of two for deployment and maintenance, and we have 50 users at present.

As a system integrator, we don't use Ubiquiti WLAN in our own environment. However, we provide support for the it's implementation in some of our customers' environments. 

Ubiquiti WLAN's best feature is its ease of use.

The app and software should be more reliable. When we compare other solutions in the market, they seem more stable. When we talk about management, Ubiquiti's efficiency is not as good as other solutions in the market.

It would be good to see some cloud management features in future releases.

My team has used the solution for about five years. I use the latest version.

I rate Ubiquiti WLAN's stability a six out of ten.

I rate Ubiquiti WLAN's scalability a seven out of ten.

I have previously used Cisco WLAN and Extreme Networks.

It's easy to deploy but sometimes causes many issues in a high-density environment.

Our customers have seen a return on investment.

When the solution works, it works, and the ROI is good. But when the solution stops addressing the customer's needs, it becomes a huge problem. When we talk about ROI, it provides good ROI when the solution is designed for the environment. But if the solution is poorly designed, it becomes a nightmare.

It's a very affordable solution for customers that do not have a lot of maturity. And it works for small to medium environments. The price is very affordable.

We observe a significant trend where many customers are transitioning to Aruba, Huawei and other networks. 

What we see is that a lot of customers are changing from Ubiquiti to Aruba and Huawei networks.

Before choosing the solution, you should do a site survey and evaluate other solutions on the market.

We have some customers that use the Ubiquiti WLAN, and we support them. But overall, it's a very limited solution. The solution works for some kinds of customers, but it's very limited for big customers.

I rate Ubiquiti WLAN a six out of ten for large environments. But I could give it an eight out of ten for smaller usage.