OpenText Universal Discovery and Universal CMDB Other Solutions Considered

IB
ITSM Consultant at Softela

I looked into Maximo Asset Management and BMC Discovery, and also considered ServiceNow. I chose OpenText because in Central Europe, products like IBM and Maximo weren't very common, and OpenText had a stronger presence. When it came to evaluating options, it often boiled down to a customer's legacy systems. If they were already using Azure or had a history with Micro Focus and Hewlett Packard, they tended to go with OpenText's CMDB. Otherwise, if they were starting fresh or had different preferences, they leaned towards using ServiceNow. The cost was also a factor, as ServiceNow could be more expensive than OpenText.

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it_user111354 - PeerSpot reviewer
Systems Advisor at a government with 1,001-5,000 employees
No other product was evaluated – when I joined the organization, I basically dusted off the v8 of UCMDB and supported it single-handedly to get it to this state. View full review »
Prajwal Kewat - PeerSpot reviewer
Application Analyst at Hitachi Systems, Ltd.

We did not evaluate other options. 

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Buyer's Guide
OpenText Universal Discovery and Universal CMDB
April 2024
Learn what your peers think about OpenText Universal Discovery and Universal CMDB. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
RK
Senior Technical Pre-Sales Consultant / Project Manager (BSM) at a computer software company with 10,001+ employees

Not applicable.

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it_user782412 - PeerSpot reviewer
Sr. Systems Management Engineer at a financial services firm with 1,001-5,000 employees
Buyer's Guide
OpenText Universal Discovery and Universal CMDB
April 2024
Learn what your peers think about OpenText Universal Discovery and Universal CMDB. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.