VMware Aria Operations Reviews

Single pane of glass for metrics. This helps us see if we have issues with network storage, compute.

It's enabled us to more quickly troubleshoot end user problems.

Being able to take and work off activity between it and other products.

Being an all-inclusive appliance, it's been very stable for us.

We haven't had to scale.

I haven't used it for vROps.

We've spent far too much time troubleshooting datacenter issues and once we implemented vROps we were able to save a lot of time.

I was involved and it was very straightforward.

No.

Looking for vendors, the most important thing to consider is their support.

The capacity planning: Purchasing hardware takes a long time for us. This way you can get where you're actually going to be at six months down the road.

We are on an older version. It hasn't improved any mission critical systems.

Lack of documentation.

I wish the documentation was better for the solution. When we first deployed it, there were very few resources online. That's why we don't use it that much.

It's fine. It's stable.

We have a contact, but we have never used him/her.

We weren't using a different solution.

It was easy to set up.

Use the community. I find it helpful.

I would tell others to avoid version 6.0.2 and go for 6.6. It seems a lot nicer.

Most important criteria when selecting a vendor: reputation.

The blueprint catalog. It's easy to use the interface when you login.

For doing automation.

I would like to see the UI improved.

For the next release, I would like to see:

• Easier setup
• Easy installation
• Easier configuration.

The stability is good.

The scalability is good.

The technical support is good.

We had a central cloud platform and also the old vCenter cloud.

We moved to vROps because of the technology trend. Everybody was going to private cloud and public cloud. We wanted to have a private cloud and public cloud that we could hook with a public cloud.

I was involved in the initial setup. It wasn't straightforward. They need to make it more user-friendly.

Citrix.

Most important criteria when selecting a vendor: initial cost.

• Recommendations on CPU memory
• Utilization

It helps us to stay on top of recent risk allocation based on a recommendation from what we're reviewing.

It's pretty stable.

We haven't scaled it out, but it seems pretty scalable.

We haven't used it.

Because we are implementing Workspace ONE and Identity Manager, it helps us figure out that process. To scale properly, we need to get proper measurements to know how much storage we need and how much processing we need from a retail perspective.

Better reporting functionality would help plus an automated reporting functionality, because we don't sit with the product all the time.

It's very new to us.

Stability works fine.

I have not used technical support.

It wasn't very good.

Important considerations: Support would probably be number one, then how much pertinent information is provided.

I also think it's important working with a partner. We didn't initially, but we did get involved with a partner that helped us to understand the products better.

The most valuable feature is the ability to drill down and figure out exactly where CPU and memory contention could possibly be.

It helps with troubleshooting and figuring out where an issue actually could be, which helps us pinpoint what the issue might actually be.

I would like to see some ability for automatic mitigation or scripting. If we see an issue, I’d like to have automatic remediation for it, or be able to do a one-click or one-touch to remediate some issues that we see.

Stability is good.

I have not used technical support.

We're currently using vCOPS in our VDI environment. I guess we're just showcasing both of them at the same time to figure out weaknesses and issues. vROps is doing better than vCOps, I guess, with the ability to drill down and figure out granular issues.

When selecting a vendor like VMware, my most important criteria is stability, the length of time they've been around, as well who their current customers are.

Demo it out first before you buy it.

Our primary use case is to automate redundant tasks. We're limited to two guys, so automation is beneficial. We'd eventually like an implementation of ServiceNow later down the road.

The most valuable features for us would be the automation of the redundant tasks. The implementation of ServiceNow is huge for us as we are essentially a cloud provider to the campus. It'll allow us to automate a lot of tasks that constituents need done.

I have found it to be intuitive and user-friendly. From what I've used it, it's been easy.

ServiceNow implementation is rough. 

Stability so far has been good.

Scalability is one of the reasons we really like this solution. It's very good and it scales great. 

I rated this solution an eight because it's intuitive and easy to use. The features that it'll bring us are tremendous. It's going to be like having extra people on hand. Automation is a powerful tool that we're looking to use that'll make everything a lot easier. 

The most valuable features are the alerts about the environment because that way, if we have a server that goes down, a cluster we know about, or if there's a performance issue, we'll be alerted about it.

If we have one server in a cluster that went down or if we lost a network adapter, we would be able to know.

Anything that is more helpful to vSAN performance, such as dashboards.

Stability's good, stays up and running all the time.

I haven't really needed to scale, we have small companies.

I haven't been too impressed. There seems to be a lot of running around or not hearing back.

Our VMware salesperson recommended it.

Somewhere in the middle of straightforward and complex. I remember setting it up and dashboards would have empty data, and I'd have to do Google searches to figure out how to fix it.

Most important when selecting a vendor are support and performance.

It's a great product if you can get it to work properly and function according to your needs.