xMatters Use of Solution
NY
NickYoung
Director of Enterprise Reporting, Visualization & Analytics at a university with 1,001-5,000 employees
We purchased it in the latter half of 2019, so we've been using xMatters IT Management for about two years.
View full review »MB
reviewer1855452
Infrastructure Analyst at a financial services firm with 10,001+ employees
We've been using this solution for a good while. We've had at least four years on the SaaS-based solution, but we have been using AlarmPoint and xMatters for over 10 years. So, we are pretty well-versed with the product and its use case.
We've been using xMatters for about ten years.
View full review »Buyer's Guide
xMatters
March 2024
Learn what your peers think about xMatters . Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
I have been using this solution since 2017.
View full review »LM
reviewer1875621
Manager - Situational Awareness Engineering at a transportation company with 10,001+ employees
I've been using xMatters IT Management for about five years.
View full review »JP
John Paul Pammit
ITSM Lead at a manufacturing company with 5,001-10,000 employees
I started using xMatters somewhere around 2017 or 2018 with my previous account. I am a consultant for this company, and we are a third-party managed service. The company outsources their services to us. Before my current project, I was with another account where we also implemented xMatters.
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Erik Shannon
Senior Manager of Technology Operations at a retailer with 10,001+ employees
We have been using this solution for four and a half to five years.
View full review »LD
reviewer1882881
Platform Architect at a financial services firm with 10,001+ employees
I have been using xMatters for more than 10 years.
View full review »HF
reviewer1704822
Principal Program Manager at a energy/utilities company with 10,001+ employees
My company acquired the license for xMatters about five years ago. I only joined the company a year and a half ago, but the solution was purchased a while back. They purchased the license but didn't start implementing it until roughly two years ago.
View full review »I have been using it for about a year and a half.
I believe my company has been using xMatters for quite a while. About a year and a half ago, the global infrastructure application support team took over the ownership, supporting the product usage. So, I have been doing functional support for this particular application for about a year and a half.
View full review »AC
Ana Cotes
Incident and Major Incident Manager at Brinks Incorporated
We have been using this solution for almost a year.
View full review »I have probably been using this solution for the past two years. We started using it when we moved to having on-call.
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Rajvir Bhambra
Major Incident Support Manager at Telefónica
I have been using xMatters IT Management for nearly four years. I began using it when I joined my current company.
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Philip Colmer
Director, Information Services at LINARO LTD
I have been using xMatters for two to three years.
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reviewer1824174
Senior Systems Analyst at a government with 10,001+ employees
I have been using xMatters IT Management for 11 years.
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Rohan Samudre
Staff Platform System Admin at BMC Software, Inc.
We initially procured xMatters back in 2017 or 2018. We were looking to share these kinds of ideas with our internal and external customers who use xMatters, as well as ITSM.
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Nicola Ayonoadu
Senior Service Delivery Manager at Telegraph Media Group
I've been here for three years now, and it has been used for longer than that.
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Sam M Cohen
Lead Consultant, Owner and Founder at a tech consulting company with self employed
We began using xMatters IT Management in 2014.
PS, I am no longer with the firm and do not know if it is still in use.
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Three to five years.
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NC
reviewer1697019
Service Delivery Coordinator at a computer software company with 10,001+ employees
It predates me, and I think we're into our third year.
SK
reviewer1858839
Works with 201-500 employees
I have been using this solution for just over three years.
View full review »CM
ITProducba92
IT Production Assurance Manager at a wholesaler/distributor with 10,001+ employees
Three to five years.
View full review »AA
reviewer1861323
Engineer at a financial services firm with 10,001+ employees
I have been using this solution for over five years.
View full review »RS
Rohan Samudre
Staff Platform System Admin at BMC Software, Inc.
I've used the solution for 4 or more years.
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One to three years.
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One to three years.
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More than five years.
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Three to five years.
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One to three years.
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Three to five years.
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One to three years.
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Buyer's Guide
xMatters
March 2024
Learn what your peers think about xMatters . Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.