Zscaler DLP Reviews

We use Zscaler Cloud DLP to maintain data load and for storage reports. 

The solution is the best for storage. 

We have issues with the tool's maintenance and networking. It should be able to work in offline mode as well. 

I have been using the solution for two years. 

Zscaler Cloud DLP is stable. 

The tool is scalable. My company has 250-300 users. 

Zscaler Cloud DLP's installation is difficult. 

Zscaler Cloud DLP is moderately priced. We pay around 2 million rupees per year. 

I rate the solution an eight out of ten. 

We use the product for the process protocol for tunnels to manage network traffic.

They should work on a replica account. There could be alerts and replica files sent to the DLP team during data collection.

We have been using Zscaler Cloud DLP for three years.

I rate the product’s stability an eight out of ten. We encounter high latency for cloud data centers.

The product’s scalability depends on specific requirements. We manage more than 50 Zscaler Cloud DLP accounts for customers. We have created certain rules to cover and manage our sensitive data. I rate the scalability a ten out of ten.

They should assign an L2 engineer to resolve the issue. The L1 engineer takes time to identify and elaborate on the problem.

Our organization has used Symantec, Trend Micro, and McAfee.

The initial setup is easy. It doesn’t take much time and depends on the IP server requirements.

I rate Zscaler Cloud DLP an eight out of ten. I recommend it for customer service companies to protect sensitive data.

We use the product to control traffic and for user management purposes.

The product’s most valuable features are data discovery, activity control, and zero trust exchange.

There could be a feature to view the VPN tunnel activities in terms of configuration.

We have been using Zscaler Cloud DLP for a year and a half.

I rate the product’s stability a ten out of ten.

We manage accounts for around 2,000 to 3,000 Zscaler Cloud DLP users. It is a scalable product.

The technical support services are good.

Positive

The initial setup process is easy with a helpful GUI. It takes a second to complete the deployment.

I rate Zscaler Cloud DLP a ten out of ten. It is a good and easy-to-use product with efficient scalability.

We use the product for inbound and outbound DNS scanning.

The platform provides data protection.

The product’s most valuable features are inbound and outbound scanning and API control.

There could be additional ways to define proximity. Additionally, they should provide some exclusion options for specific policies and an ability to control the DLP engine.

We have been using Zscaler Cloud DLP for four to five years.

I rate the product’s stability a nine out of ten.

For the DLP feature, I rate the scalability a seven out of ten.

We used Netskope before. However, we switched to Zscaler as we wanted a cloud-based DLP product. If we compare the two products, Netskope is better, but scaler is a good solution for cloud DLP.

The deployment time depends on specific business requirements. It is easy to deploy a standard functionality. However, it takes time for complex scenarios.

The product has reasonable pricing.

I rate Zscaler Cloud DLP a seven out of ten. I advise others to evaluate and understand their business use cases before purchasing the product.

We are resellers and we have multiple vendors for multiple technologies.

We work with Zscaler for their proxy server.

Zscaler proxy server has two uses. It is not just application control, it is for the company users to access company data from the outside, or for the company users from inside the company to access the internet.

It's a completely SaaS-based application. 

As a cloud-based service, it is very easily implemented. This is one of the biggest advantages to choosing it.

We have been selling Zscaler Cloud DLP for between five and eight years. It's an older product now.

This is a very stable product and we plan to continue providing it to our clients.

As a completely cloud-based application, it is easy to scale. You can simply increase the number of users. We have between 30 and 40 customers who are using it.

The technical support is very prompt and very good.

It is straightforward to deploy. The length of time required for deployment depends on the number of users, but the average is within a week.

As long as you have some guidance or an understanding of the Zscaler platform, that should be enough to complete the initial setup.

Price-wise, it is a costly product and it should be reduced.

It is an auto-renewal subscription service. It is renewed annually.

This is a product that I recommend for anybody who wants a scalable, cloud-based solution.

Overall, this is a very good product. They release new features every year and they are automatically added to the platform. My only complaint is that the price is high.

I would rate this solution a nine out of ten.

The use case is employing data, PII, and even HIPAA. I do public sector work for hospitals, counties, and local governments.

I am using the latest version of Zscaler Cloud DLP. I'm a licensed installer—a subcontractor. I do a lot of installs for different companies and retailers, and one company that I do in Salesforce. There are probably 20 or 30 instances of it that I'm actively involved in at any given moment.

The solution is deployed on Zscaler's private cloud.

It's one of the easier products on the market as far as set-ups and deployments. Even across their whole product suite, they've made it pretty simple.

The infrastructure supporting it can vary: GCP, Azure, and AWS.

It really comes down to the Regex that's being used from Zscaler's DLP. That's the one area that we find technical limitations because the rest of the industries use an RE2, and Regex and Zscaler just aren't there. It's not because of the technology and they can't code it. It's because of the cost of these actual Regex strings from a query perspective. There's limited flexibility from a Regex perspective as far as data matching and expanding your DLP dictionaries and libraries.

In the next release, I would like to see RE2 Regex supported.

I have been using this solution for almost two years. We are an authorized seller.

Setup is simple.

I would rate this solution 8 out of 10.

My advice is to ensure that the solution meets your DLP use cases. I find that for 99% of the companies that are going to purchase this Cloud DLP, it has to fit their use cases. It's going to get into the Fortune 50s and the companies that are more security conscious and that are doing extremely complex DLP policies. Those folks will likely have some issues. It's not going to be a straight, "Hey, these are the DLP rules I have today. I want to move these over to Zscaler." 

That's one area where I think customers should do their own investigation and ensure that it fits their use cases before they jump in and purchase the product and then find out that maybe 25% of their DLP rules are too complex to be migrating.

I use Zscaler Cloud DLP for its DLP features. It gives you all the basic features such as keywords, regular expressions, data identifiers, etc., but the only difference is that you can only apply the DLP policies to web traffic.

Zscaler Cloud DLP provides you with basic DLP features that you get out of the box such as keywords, regular expressions, and data identifiers, for example, your social security numbers, and credit card numbers, with everything built into the product, so you can directly use those features within the policies. You don't need to create it from scratch, and to me, this is the biggest benefit of Zscaler Cloud DLP. You have a lot of templates to choose from in the solution, rather than having to create templates from scratch or reinvent templates.

The only issue with Zscaler Cloud DLP is that it only gives you DLP protection from web traffic, which is flowing out, while a full-blown DLP solution such as Forcepoint or Symantec gives you DLP coverage for multiple channels.

Zscaler Cloud DLP doesn't give you coverage for email, fax, and USB channels, and this is the only challenge or room for improvement in the solution. It's just an extension on top of what you're buying on the proxy, so it's just an added layer, and it doesn't cover DLP on a very broad level.

I'm unsure if Zcaler is in the business of competing with a full-blown DLP solution, and if there's a plan to expand the features of Zscaler Cloud DLP beyond the web channel because you'll have to deploy a full-blown agent for it. I'm unsure if this is on the cards because the solution is just an added layer that you get with your proxy. I've asked the Zcaler team whether there's a plan to go full DLP in the future, but I didn't get a positive response.

There isn't any feature I'd like added to Zscaler Cloud DLP currently, because anything you could think of that should be in cloud or SaaS solutions is already there, except for machine learning, as it's the only functionality that seems to be lacking in the solution. Machine learning is an additional policy available in other DLP solutions in the market, but my team didn't find it in Zscaler Cloud DLP.

I've been working with Zscaler Cloud DLP for a year and a half.

Zscaler Cloud DLP is a very stable product. My team had very, very few complaints about it, and I never had a situation where an end user would come to me and complain about performance or latency issues with Zscaler Cloud DLP.

Zscaler Cloud DLP is a scalable product.

We've never contacted the Zscaler Cloud DLP technical support team because it's a very straightforward product, so we didn't need help or raised cases about it.

The initial setup for Zscaler Cloud DLP was very straightforward because the portal walks you through it, and you get initial help for a few hours from Zcaler professionals who help you and walk you through the entire setup process.  The team understands what your needs are and give you the best possible suggestions on how to use Zscaler Cloud DLP, how to administer it, and how to maintain it, so that's all good.

The licensing model for Zscaler Cloud DLP allows you to only buy what you need. You don't need to buy it as a whole, so it's good.

I evaluated Forcepoint and Symantec DLP solutions, and both are equally good.

I'm still working with Zscaler Cloud DLP.

Zscaler Cloud DLP is not difficult to maintain, and maintaining it is the vendor's responsibility, so you don't need to worry about it.

I would recommend Zscaler Cloud DLP to others because it's the best proxy product in the market at the moment.

Zscaler Cloud DLP is a pretty good product. It's just missing one or two features, so I would rate it as eight out of ten.