We performed a comparison between Symantec Data Loss Prevention and Zscaler DLP based on real PeerSpot user reviews.
Find out in this report how the two Data Loss Prevention (DLP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like how I have the possibility to check different channels with the same policy set."
"Symantec Data Loss Prevention is the number one product in its field. It does its job well and it has all the necessary features. It is definitely better than any other solution on the market."
"The Network Monitor component is the most advanced on the market. Combined with the other Network DLP components."
"The product helps with blocking sensitive data transmission and permission management."
"For detection, it has a great algorithm. It can recognize ID numbers and everything that you put in a policy for the end-users. That is really great for us as an institution where we have sensitive data. It recognizes all the sensitive data when someone tries to transfer it or put in other data."
"The most valuable aspect of Symantec DLP is its powerful policy system."
"The most valuable aspect of Symantec DLP is its broad coverage. Symantec DLP covers USB, Outlook email clients, and web traffic. If we install the endpoint DLP, we can cover multiple channels, including the clipboard and printer."
"We find the product is easy to manage and maintain."
"The policies are very easy to implement."
"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."
"The solution is the best for storage."
"The product’s most valuable features are data discovery, activity control, and zero trust exchange."
"The customer service and support are very good."
"The initial setup is easy."
"On DLP terms, Zscaler Cloud DLP ensures that data doesn't go outside of the organization. So on the network level, Zscaler does a pretty good job."
"Its impressive scalability allows the combination of multiple dictionaries and using them as one engine, resulting in narrower data loss gaps."
"Technical support is pathetic."
"The database is a problem for us, as it's running on Oracle and not everybody likes that."
"The product's technical support services need improvement."
"The product's pricing and support services need improvement."
"We're not sure if there was an issue or a bug on the system recently because as of right now if someone sends out a compressed encrypted file, the DLP won't scan it."
"The Symantec DLP solution is very complex, and installation requires many components."
"I would like to see changes to the analytics."
"The policies need to be improved."
"The customers would benefit from more robust documentation and conversations around configurations, as it is slightly complex."
"Zscaler Cloud DLP needs to improve its compatibility with other security tools."
"There aren't really any missing features that I have witnessed."
"There could be a feature to view the VPN tunnel activities in terms of configuration."
"Another area of improvement is implementation through non-client connectors. The solution can be implemented in two ways. One uses the back file; the other one uses client connectors. So the client connector is pretty fast, but when it comes to non-client connectors and procedures, it's kind of delayed and slow."
"The only issue with Zscaler Cloud DLP is that it only gives you DLP protection from web traffic, which is flowing out, while a full-blown DLP solution such as Forcepoint or Symantec gives you DLP coverage for multiple channels. Zscaler Cloud DLP doesn't give you coverage for email, fax, and USB channels, and this is the only challenge or room for improvement in the solution. It's just an extension on top of what you're buying on the proxy, so it's just an added layer, and it doesn't cover DLP on a very broad level. I'm unsure if Zcaler is in the business of competing with a full-blown DLP solution, and if there's a plan to expand the features of Zscaler Cloud DLP beyond the web channel because you'll have to deploy a full-blown agent for it. I'm unsure if this is on the cards because the solution is just an added layer that you get with your proxy. I've asked the Zcaler team whether there's a plan to go full DLP in the future, but I didn't get a positive response. There isn't any feature I'd like added to Zscaler Cloud DLP currently, because anything you could think of that should be in cloud or SaaS solutions is already there, except for machine learning, as it's the only functionality that seems to be lacking in the solution. Machine learning is an additional policy available in other DLP solutions in the market, but my team didn't find it in Zscaler Cloud DLP."
"Price-wise, it is a costly product and it should be reduced."
"The tool must provide IP-blocking features."
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Symantec Data Loss Prevention is ranked 3rd in Data Loss Prevention (DLP) with 53 reviews while Zscaler DLP is ranked 4th in Data Loss Prevention (DLP) with 15 reviews. Symantec Data Loss Prevention is rated 8.0, while Zscaler DLP is rated 8.6. The top reviewer of Symantec Data Loss Prevention writes "Consitent, accurate, and simple". On the other hand, the top reviewer of Zscaler DLP writes "Provides a range of security measures to protect network traffic". Symantec Data Loss Prevention is most compared with Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, Digital Guardian, CoSoSys Endpoint Protector and Trend Micro Integrated Data Loss Prevention, whereas Zscaler DLP is most compared with Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, CoSoSys Endpoint Protector, Varonis Platform and Digital Guardian. See our Symantec Data Loss Prevention vs. Zscaler DLP report.
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