Note that I also went through the RFP and Proof of Value process. BMC came out better via RFP (if price is your objective) and far better performance from a discovery technical perspective.

I have implemented and used both solutions in real environments and I can confirm the BMC offering will deliver a far better discovery experience. Happy to discuss in person.

I have implemented both, and BMC Helix Discovery including its earlier versions is a far easier solution to implement than the ServiceNow Discovery offering. The BMC discovery solution integrates with Remedy and ServiceNow CMDBs and is also a technically superior product if…