ServiceNow Discovery Reviews

Filter by:Reset all filters
Filter Unavailable
Company Size
Filter Unavailable
Job Level
Filter Unavailable
Filter Unavailable
Filter Unavailable
Order by:
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Consultant at a tech services company with 11-50 employees
Jan 26 2020

What is most valuable?

The best part about ServiceNow Discovery is that it is included in the ServiceNow suite. With other solutions, it is a separate product. You still have to pay an additional fee, but it is within the… more»

What needs improvement?

The service mapping component is less developed than it is in other solutions, and is in need of improvement. For example, BMC uses a more sophisticated mechanism to make the link between the services… more»

What's my experience with pricing, setup cost, and licensing?

This solution is a paid option within the ServiceNow framework.

Which solution did I use previously and why did I switch?

I have experience with BMC and Micro Focus solutions, and they are the two best products in this space. ServiceNow discovery is younger than either of these two solutions and although it is good, it… more»

What other advice do I have?

ServiceNow is a fully cloud-based solution, but for the Discovery component, you are going to have a local server to perform discovery in the network. In fact, you need to have one discovery server in… more»

Which other solutions did I evaluate?

With most clients, we spend perhaps a week testing and evaluating different solutions before a decision is made on which one to implement.


User Assessments By Topic About ServiceNow Discovery

Find out what your peers are saying about ServiceNow, Tanium, Microsoft and others in Server Monitoring. Updated: February 2020.
405,734 professionals have used our research since 2012.

ServiceNow Discovery Questions

What is ServiceNow Discovery?

ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.

ServiceNow Discovery customers
York, National Grid, DXC Technology, experian, BEACHBODY
Download our free Server Monitoring Report and find out what your peers are saying about ServiceNow, Tanium, Microsoft, and more!