ServiceNow Reviews

Anonymous User
Real User
Director of Channels and Alliances at a tech vendor with 11-50 employees
Aug 13 2018

What is most valuable?

The biggest feature is that it is cloud-based, so it's always updated, it's always current. We don't have to worry about patches, revisions. We're always working with the latest… more»

How has it helped my organization?

We have set a standard around the way we build content. We have found that if we build for ServiceNow, it will pretty much import anywhere. The format is very similar. ServiceNow… more»

What needs improvement?

Some enhancements to the self-service platform would be helpful. That part is still a little barebone. There are some things that they could do better that we have suggested to them… more»

What other advice do I have?

First, decide what your processes need to be. Determine what your environment needs, what's important, what your priorities are, what your process methodology is, and find a platform… more»

ServiceNow Projects

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ServiceNow Implementation from Scratch We implemented Incident, Change, Problem and Service Catalog from scratch using… more»
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Define and plan the role of Configuration Manager and a centralized CMDB for a large Global Fortune 500 IT-Service… more»

ServiceNow Questions

Miriam Tover
Content Specialist
IT Central Station
Feb 13 2019
One of the most popular comparisons on IT Central Station is BMC Helix vs ServiceNow. People like you are trying to decide which one is best for their company. Can you help them out? What is the biggest difference between BMC Helix (Remedy) and ServiceNow? Which of these two solutions would you… more»

ServiceNow Consultants

IT Security Consultant and Platform Architect
PMP, ITIL, FMSE. Veteran technology and operations executive with a strong hands-on technical program management background; former USAF combat flight Instructor EWO, STO Chief, and Cyber Crew Commander. Provides thought leadership and influences the direction of technical and business solutions… more>>
Sr. ServiceNow Developer
Every opportunity i got, I took it as an improvement to my skills and would love to learn more and more with exploring new things. Service-Now developer, Implementer and Administration: Applications worked on : Incident management, Problem management, Change request management, Service… more>>
An IT professional over 4.5 years of Experience in Information Technology, Presently consulting implementation of ServiceNow along with 3 years of experience exclusively in Designing, customization, enhancing, workflow configuration, integrating and supporting Service-Now (ServiceNow Geneva… more>>
TOP 20
Managing Director
15+ years experience in enterprise IT management in ITSM, BSM, CMDB and Enterprise Software development and delivery. Experience in building a company from inception to execution, including all business development activities, Software development, Operations and delivery. Working closely with top… more>>
TOP 20
IT Governance Senior Consultant
More than 10 years of professional experience, with technical background in management, administration, support and operation of infrastructure systems and networks, mostly based on Microsoft technology, including performance of duties associated with coordination and project management, customer/… more>>
Senior IT Service Management & ServiceNow Consultant
Expert in facilitating realistic sustainable DevOps success via Agile IT services, Lean ITSM processes: 25 yrs IT leadership experience, 15 yrs IT Service Management (ITSM) transformation, IT business process improvement and ITIL design/implementation consulting experience. Broad base of industry… more>>
National IT Asset Management Lead

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