I have more than 5+ years of work experience all throughout in telecom domain (OSS/BSS) as Business Analyst, Process Designer and Technical Analyst.

My expertise includes the following
- Liaise with customers / users to capture, validate and define requirements and priorities
- To deliver complex multiple components of an IT solution in line with functional and non-functional business requirements via internal or external delivery arrangements
- To analyse, interpret and translate client’s needs into rigorous technical requirements documents to drive appropriate cost effective system solutions
- Manage and complete project tasks in line with Client’s Agile Methodologies and architecture blueprints, within committed date, agreed effort and quality requirements
- Handle E2E migrations of Applications and databases.
- Process analyst and handled E2E migration of CLI’s from one level to another.
- Involved in pre-sales activities for different customers
- Order and Service Management and Provisioning business analysis and solution designing
- Support system implementation, testing and assist in User Acceptance activities.
- Develop and document both functional and non-functional business requirements.
- Participate in project planning, development and review of solutions design, working with solution designers, architects, vendors and customers.
- Configuration control and handling release (E2E)
- Production Support

My programming & modelling expertise includes the following
- .NET( ASP .NET , C# and SQL Server Programming)
- Oracle PL/SQL and administration
- Unix Shell Scripting
- OOPS (C++, Core JAVA)
- UML