• Currently pursuing as IT Application Analyst, Business Technology | Life Science – Digital & Information Technology in Merck in managing website performance, monitoring user experience, foreseeing & implementation of predictive analysis, analysis on improving customer satisfaction and managing frontend website platform.
• Analytics experience in articulating and monitoring web performance, retrieve site metrics demographics and insights via Google Analytics.
• Distinction of working out to fit the organization’s need for pragmatic process improvement and problem solving along with developing and deploying supporting structures, integrating processes and adapting programs.
• Experience of dealing with Global Business Clients & responsible for streamlining work processes.
• Planning for upcoming organizational needs and implementing strategies in a proactive manner that include Marketing COE, cross business functions and operational analysis.
• Comprehensive problem solving ability and open to new ideas.
• Areas of specialization: Web Monitoring, Dynatrace, Tealeaf, Google Analytics, Web Development, E-Commerce, People Management, Process Enhancements, Training, IBM Coremetrics, Foresee, Gomez, Reporting, cross team collaboration etc.
• Worked as Interim Team Leader in Yahoo.
• Web Performance Monitoring and techninal analysis using Dynatrace, Tealeaf & Gomez.
• Analytical skills & reporting using Google Analytics, IBM Coremetrics, Omniture.
• Digital Marketing familiarity with Google Adwords, Jira, Google webmaster, Google App Script etc.
• E-commerce Utilities: Open cart, Yahoo! Store, Yahoo! Shopping, Google Webmaster, Yahoo! Web Analytics, Store Manager.
• Handled communication plan for the process and building and maintaining content for learning and Development.