Badges
75 Points
8 Years
Projects
About 8 years ago
Managed and Implemented 5 full lifecycle of ServiceNow ImplementationManaged and Implemented 5 full lifecycle of all ITSM modules and Automation
About me
M.Com from University of Lucknow
Onsite(United States) experience of transitioning and establishing AIGGS, Pearson and FOX Entertainment Group (21st Century FOX Film Entertainment) project successfully to India offshore Management Center.
* Process re-engineering and process design for AIG Group of conpanies and FOX Film Entertainment
* As a Sr. Member of Cross Functtional Services, understanding of Multi Domains across various industry and organisational functions
ITSM Process design, Solution Design and Product Implementation of BMC products (CMDB, ARsystem, Dashboard)
Instrumental in creating a substantial base of business contacts by way of continuously interacting with top management professionals.
Possess good communication, people management skills with abilities to undertake initiatives to achieve both personal & corporate goals.
Software Development and service automation