Badges

75 Points
8 Years

Projects

About 8 years ago
Managed and Implemented 5 full lifecycle of ServiceNow Implementation
Managed and Implemented 5 full lifecycle of all ITSM modules and Automation

About me

 M.Com from University of Lucknow

 Onsite(United States) experience of transitioning and establishing AIGGS, Pearson and FOX Entertainment Group (21st Century FOX Film Entertainment) project successfully to India offshore Management Center.

* Process re-engineering and process design for AIG Group of conpanies and FOX Film Entertainment

* As a Sr. Member of Cross Functtional Services, understanding of Multi Domains across various industry and organisational functions

 ITSM Process design, Solution Design and Product Implementation of BMC products (CMDB, ARsystem, Dashboard)

 Instrumental in creating a substantial base of business contacts by way of continuously interacting with top management professionals.

 Possess good communication, people management skills with abilities to undertake initiatives to achieve both personal & corporate goals.

 Software Development and service automation

Interesting Projects and Accomplishments