Outcome-driven technology leader with over thirty years of experience managing Information Systems and Technologies strategies, programs, and resources. Substantial team and project management background. Accomplishments include increased customer satisfaction, improved operational efficiency, increased leverage on investments, and effective cost reductions. Significant experience in software development, network management, telecommunications systems and services, custom web commerce solutions, packaged application implementations, and service operations.
Specialties: ITIL (IT Infrastructure Library) Foundations, Practitioner, and Expert Certified; Information Technology Architecture; Software Development; Software Implementations and Project Management; Vendor Negotiations and Relationship Management; Service Level Management