BMC ProactiveNet Software Reviews

What do you think of BMC TrueSight Operations Management?

What is our primary use case?: We use it to scan and monitor our server environment. This allows us to monitor devices which are introduced as they are spun up, to see that there are no unknown devices, then we can verify uptimes as well as patching as another source of keeping devices in compliance. • How has it helped my organization?: Allows reliable access to server hardware info, uptime statuses, current patching, and much more. This allows us to make sure we have an updated inventory, as we feed this into our inventory system along with info from Atrium CMDB. • What is most valuable?: The ability to pull hosts together to show what processes are running, so it can be used for change management. • What needs improvement?: More modules for less popular applications...

What do you think of BMC TrueSight Operations Management?

How has it helped my organization?: It helps to minimize downtime of applications by enabling proactive monitoring. • What is most valuable?: Wide support for monitoring Strong event management Service management capability Baselining (analytics) Easy to integrate other tools with it • What needs improvement?: Deployment requires lots of resources (servers). It has too many consoles. Pricing is very high. • For how long have I used the solution?: More than five years. • What do I think about the stability of the solution?: No stability issues. We can make it stable by allocating enough resources. • What do I think about the scalability of the solution?: No issues with scalability. We can increase resources vertically, according to growth in infrastructure. •...

What do you think of BMC TrueSight Operations Management?

What is our primary use case?: We utilize BMC TrueSight Operations Management to proactively monitor all of our physical and virtual server environments. Coupled with Entuity for TrueSight Operations Management, we can have a holistic view of our Network and Server environments health in a single pane of glass. • How has it helped my organization?: It allows our operations team to have one single application to reference when investigating issues in our environment. • What is most valuable?: Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated. • What needs improvement?: I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.

What do you think of BMC TrueSight Operations Management?

What is our primary use case?: Monitoring applications and servers. We also monitor individual pieces of management software, like WebLogic. • How has it helped my organization?: Proactively monitoring 24/7/365 on all of our servers. This allows technical staff to focus on other areas and our operators can monitor the systems. • What is most valuable?: The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events. • What needs improvement?: The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large. • For how long have I used the solution?: One to three years.