Compare AccessData Group vs OpenText

AccessData Group Based on 1 review.	OpenText Based on 20 reviews.
Overview
Information Not Available	US$ $1,624. million OpenText software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms. OpenText solutions are aimed at addressing information management requirements, including the management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.
Sample Customers
AccessData Group Summation: Archer & Greiner, Bassi Edlin Huie & Blum, Michael Best & Friedrich LLP, Solomon Ward, AD Triage, Dorsey & Whitney, Shipman & Goodwin, AccessData FTK: Royal Military Police	Daegis eDiscovery: Faegre Baker Daniels Guidance Software EnCase: Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Popular Solutions
AccessData FTK 1 reviews	Guidance Software EnCase 6 reviews Documentum 4 reviews OpenText ECM 3 reviews
Top Comparisons
kCura Relativity vs. AccessData Group Summation Compared 30% of the time. Guidance Software EnCase vs. AccessData FTK Compared 74% of the time.	Nuix eDiscovery vs. Guidance Software EnCase Compared 25% of the time.
Top Industries
No Data Available	Financial Services Firm 12% Marketing Services Firm 11% Manufacturing Company 10% Comms Service Provider 9%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Werner Jordaan
Senior Digital Forensic Analyst at a security firm
What is most valuable?: It can analyse various types of mobile phone forensic images. The ease of use of the...
Read full review of AccessData FTK »

Review 1 of 1

Henry McKelvey
Sr. Systems Engineer (R&D) at a manufacturing company
What is most valuable?: Image creation and image analysis in one program, basically for ease of use. All-in-one...
Read full review of Guidance Software EnCase »
lmang78264
Line Manager at a tech services company
What is our primary use case?: We have been using it internally for a number of workflows for onboarding customers...
Read full review of OpenText Process 360 »
Anonymous User
Anonymous User at a tech vendor
What is most valuable?: In terms of sub-products/components, the most valuable features are definitely Content...
Read full review of Documentum »
SAP-OT-Cons
OpenText Consultant at a consultancy
What is most valuable?: The integration of a document management platform with many other applications, e.g. SAP,...
Read full review of OpenText ECM »

Review 1 of 4

Customer Service

Werner Jordaan
Senior Digital Forensic Analyst at a security firm
Technical support is good.
Read full review of AccessData FTK »

Review 1 of 1

Henry McKelvey
Sr. Systems Engineer (R&D) at a manufacturing company
Technical support is average. They perform their job well when required.
Read full review of Guidance Software EnCase »
Heath Lord
Sales Engineer at a tech consulting company
Customer Service: I would rate the service below average. This was three years ago, so maybe it has improved...
Read full review of Documentum »
Dharmil Badami
Team Lead at a security firm
I haven't interacted much with tech support.
Read full review of Guidance Software EnCase »
Om Salamkayala
Digital Forensics Analyst at a security firm
We have not used tech support. We find that in the
Read full review of Guidance Software EnCase »
lekan odukoya
Change Manager at a tech services company
Customer Service: AverageTechnical Support: Average
Read full review of Documentum »
Anonymous User
Director-in-Charge at a non-tech company
Perfect.
Read full review of Guidance Software EnCase »
Sl832Arc321
Solution Architect / Manager Software Engineer at a financial services firm
Technical support is average.
Read full review of Documentum »
SAP-OT-Cons
OpenText Consultant at a consultancy
High. When contacting OpenText support we always get an answer within a few hours. The technical support is also very...
Read full review of OpenText ECM »
Martin Rubens
Solutions Manager at a consultancy
7 out of 10.
Read full review of OpenText ECM »
Anonymous User
Head of Engineering Functional Design IT solutions at a transportation company
The technical support is good, even excellent.
Read full review of Output Server »
Angus Mcintyre
VP IT Operations at RAK Ceramics
Technical support is good in parts. We have three centers. We have a center in the UAE, which is our biggest center....
Read full review of Output Server »
Anonymous User
Digital Forensic Investigator and Data Recovery Expert at a consultancy
The technical support is excellent.
Read full review of Guidance Software EnCase »
Anonymous User
Anonymous User at a tech vendor
I rate technical support 1/5. Whenever I wanted help from Dell EMC, it wasn't for trivial issues. I wanted help from...
Read full review of Documentum »
Anonymous User
Director & Lead Consultant at a consultancy
Support is excellent, although it operates only on US and UK time zones.
Read full review of OpenText Actuate Information Hub »

Review 1 of 14

Technical Support

No Data Available

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