Compare F5 vs Pulse Secure | IT Central Station

F5 Based on 36 reviews.	Pulse Secure Based on 2 reviews.
Overview
F5 Networks, Inc. is a multinational American company which specializes in Application Delivery Networking technology that optimizes the delivery of network-based applications and the security, performance, availability of servers, data storage devices, and other network resources. F5 is headquartered in Seattle, Washington and has development, manufacturing, and sales/marketing offices worldwide. F5 originally manufactured and sold some of the industry's first load balancing products. In 2010 and 2011, F5 Networks was on Fortune's list of 100 Fastest-Growing Companies worldwide.	Information Not Available
Sample Customers
F5 BIG-IP: Riken, TransUnion, Tepco Systems Administration, Daejeon University, G&T Bank, Danamon, CyberAgent Inc.	Pulse Connect Secure: Axcient, Baloise Group, Cygate, Catholic University of America, Datec Inc, Revlon, Santa Monica Networks, 7-Eleven Pulse Virtual Traffic Manager: AlertBoot, Pernod Ricard, MyBuys, Fusebill, Triboo, Barbri, Cosentry, Gilt Groupe, Maisons du Monde, SUNY – Upstate University Health System, US Markerboard, Colorcon, Juniper Networks
Popular Solutions
F5 BIG-IP 28 reviews F5 BIG-IQ 1 reviews	Pulse Connect Secure 1 reviews
Top Comparisons
Citrix NetScaler ADC vs. F5 BIG-IP Compared 14% of the time.	Cisco SSL VPN vs. Pulse Connect Secure Compared 38% of the time. NGINX Plus vs. Pulse Virtual Traffic Manager Compared 44% of the time.
Top Industries
Financial Services Firm 30% Comms Service Provider 15% Manufacturing Company 7% Marketing Services Firm 7%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Paul Reinke
Solutions Architect at a tech services company
What is our primary use case?: It is primarily around internet-facing web application security. It works very well....
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Thomas Hejula
Senior IT Engineer at Lumeris
What is our primary use case?: We use it primarily for WAF. • How has it helped my organization?: The ability...
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Review 1 of 2

Kushtrim Dautaga
2nd Line Firewall Engineer for UK&I Customers at Atos
What is most valuable?: Integration with third party RADIUS Server for OTP Password (secondary). It can combine a...
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Review 1 of 1

Customer Service

Girish Vyas
Architect - Cloud Serviced at a comms service provider
Customer Service: We used to work with support three years back and it was not that great then. Hopefully, the...
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Sathiya Shunmugasundaram
Site Reliability Engineer at Apple
They provide average enterprise technical support.
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Samar Choudhury
Assistant Vice President at a tech services company
F5 tech support is helpful. I would rate the technical support with an eight out of 10.
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Sri Charan Nagaram
Member Technical at a tech vendor
All of the support I require is available on the internet.
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Paul Reinke
Solutions Architect at a tech services company
The technical support is very good. We have had to use them only on a small number of occasions.
Read full review of F5 BIG-IQ »
KushtrimDautaga
Network Security Engineer at a tech services company
I have never used F5 technical support.
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Bachir Elsitt
Network Security Engineer at Data Consult
Technical support is a seven out of 10. They provide quick solutions and they reply to us very fast.
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Inderjeet Singh
Senior Network Engineer at a financial services firm
Technical support is good. I would rate it seven out of 10.
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Erez Bar On
IT Manager at a tech vendor
I have never used technical support directly. I use F5 through integration services and there were a few times they...
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Eric Foote
Managing Director at a financial services firm
The technical support is very good.
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Rehan Ghayyur Khan
Technical Product Manager at a tech services company
They are very professional. They are highly skilled people.
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Anonymous User
Security Architect at a comms service provider
So far, we have not had to contact them.
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Anonymous User
Team Leader Mainframe & Webservices at a financial services firm
Technical support is good. I have had nothing to complain about up until now.
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Robert Smith
DevOps Manager at TaxAct
We have support agreements in place, but they are managed by the infrastructure team. I do not contact the technical...
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Reviewer702843
Multidisciplinary Entrepreneur
The technical support is good and up to mark. There is a challenge in Pakistan. This is when there is a hardware...
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Anonymous User
Network Engineer
F5 is a big company. They have a great community and TAC. The advantage with this product is that it isn't new. They...
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Aliaksei Shyshkou
Lead Network Engineer at a financial services firm
The support of F-5 is fine. In comparison with Citrix, F-5 technical support is much better.
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Hu231Anly367
User
Technical support was helpful when we contacted them.
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Anonymous User
Head of Data Centers Operations at a comms service provider
Technical support is OK. Usually, you don't have direct support from the vendor. You have intermediating in the middle.
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Anonymous User
Solution Architect/Application Administrator at a energy/utilities company
Customer Service: I usually go via the online support, which is very good. Technical Support: They have been very...
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Anonymous User
Network Engineer at a tech company
F5 support can be rated low on the scale, as there is a problem regarding handover between their engineers when we...
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Alessandro Di Michele
Games, Apps and Web Developer at a media company
Very good.
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ProductSpec1492
Product Specialist - Security Solutions at a tech services company
Technical support is great.
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Anonymous User
Senior Security Specialist
Customer Service: First class. F5 have demonstrated a willingness to support us through all issues, from...
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Anonymous User
Network Analyst at a financial services firm
I would give a 10 out of 10. Technical support through F5 is very thorough. On most occasions, the F5 DevCentral and...
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Pablo Vega
Ingeniero at a comms service provider
The occasion in which we needed technical support, we didn't have problems with them, because they always answered...
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Anonymous User
Sr. Network Engineer at a non-tech company
Excellent.
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Review 1 of 27

Kushtrim Dautaga
2nd Line Firewall Engineer for UK&I Customers at Atos
Customer Service: I have never used their customer service. Technical Support: I have never used their technical...
Read full review of Pulse Connect Secure »

Review 1 of 1

Technical Support

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