Compare F5 vs Pulse Secure | IT Central Station

F5 Based on 42 reviews.	Pulse Secure Based on 2 reviews.
Overview
F5 Networks, Inc. is a multinational American company which specializes in Application Delivery Networking technology that optimizes the delivery of network-based applications and the security, performance, availability of servers, data storage devices, and other network resources. F5 is headquartered in Seattle, Washington and has development, manufacturing, and sales/marketing offices worldwide. F5 originally manufactured and sold some of the industry's first load balancing products. In 2010 and 2011, F5 Networks was on Fortune's list of 100 Fastest-Growing Companies worldwide.	Information Not Available
Sample Customers
F5 BIG-IP: Riken, TransUnion, Tepco Systems Administration, Daejeon University, G&T Bank, Danamon, CyberAgent Inc.	Pulse Connect Secure: Axcient, Baloise Group, Cygate, Catholic University of America, Datec Inc, Revlon, Santa Monica Networks, 7-Eleven Pulse Virtual Traffic Manager: AlertBoot, Pernod Ricard, MyBuys, Fusebill, Triboo, Barbri, Cosentry, Gilt Groupe, Maisons du Monde, SUNY – Upstate University Health System, US Markerboard, Colorcon, Juniper Networks
Popular Solutions
F5 BIG-IP 34 reviews F5 BIG-IQ 1 reviews	Pulse Connect Secure 1 reviews
Top Comparisons
Citrix NetScaler ADC vs. F5 BIG-IP Compared 14% of the time.	Cisco SSL VPN vs. Pulse Connect Secure Compared 38% of the time. NGINX Plus vs. Pulse Virtual Traffic Manager Compared 44% of the time.
Top Industries
Financial Services Firm 34% Comms Service Provider 14% Marketing Services Firm 9% Manufacturing Company 8%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Paul Reinke
Solutions Architect at a tech services company
What is our primary use case?
It is primarily around internet-facing web application security. It works very well. We…
Read full review of F5 BIG-IQ »
Thomas Hejula
Senior IT Engineer at Lumeris
What is our primary use case?
We use it primarily for WAF.
How has it helped my organization?
The ability to…
Read full review of F5 BIG-IP »

Review 1 of 2

Kushtrim Dautaga
2nd Line Firewall Engineer for UK&I Customers at Atos
What is most valuable?
Integration with third party RADIUS Server for OTP Password (secondary). It can combine a group…
Read full review of Pulse Connect Secure »

Review 1 of 1

Customer Service

Eric Foote
Managing Director at a financial services firm
The technical support is very good.
Read full review of F5 BIG-IP »
Erez Bar On
IT Manager at a tech vendor
I have never used technical support directly. I use F5 through integration services and there were a few times they...
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Bachir Elsitt
Network Security Engineer at Data Consult
Technical support is a seven out of 10. They provide quick solutions and they reply to us very fast.
Read full review of F5 BIG-IP »
Paul Reinke
Solutions Architect at a tech services company
The technical support is very good. We have had to use them only on a small number of occasions.
Read full review of F5 BIG-IQ »
Sri Charan Nagaram
Member Technical at a tech vendor
All of the support I require is available on the internet.
Read full review of F5 BIG-IP »
Girish Vyas
Architect - Cloud Serviced at a comms service provider
Customer Service: We used to work with support three years back and it was not that great then. Hopefully, the...
Read full review of F5 BIG-IP »
Rehan Ghayyur Khan
Technical Product Manager at a tech services company
They are very professional. They are highly skilled people.
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Samar Choudhury
Assistant Vice President at a tech services company
F5 tech support is helpful. I would rate the technical support with an eight out of 10.
Read full review of F5 BIG-IP »
Inderjeet Singh
Senior Network Engineer at a financial services firm
Technical support is good. I would rate it seven out of 10.
Read full review of F5 BIG-IP »
Joshua Cruz
Associate Systems Engineer at Frontline Education
We reached out to the technical support a few times, and they are great. They are a ten out of ten.
Read full review of F5 BIG-IP »
KushtrimDautaga
Network Security Engineer at a tech services company
I have never used F5 technical support.
Read full review of F5 BIG-IP »
Sathiya Shunmugasundaram
Site Reliability Engineer at Apple
They provide average enterprise technical support.
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Anonymous User
Team Leader Mainframe & Webservices at a financial services firm
Technical support is good. I have had nothing to complain about up until now.
Read full review of F5 BIG-IP »
Anonymous User
Solutions Architect at a tech services company
I would rate the technical support as a five out of ten. Our admin had to learn everything and do it himself. He...
Read full review of F5 BIG-IP »
Alessandro Di Michele
Games, Apps and Web Developer at a media company
Very good.
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Anonymous User
Network Engineer at a tech company
F5 support can be rated low on the scale, as there is a problem regarding handover between their engineers when we...
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Reviewer702843
Multidisciplinary Entrepreneur
The technical support is good and up to mark. There is a challenge in Pakistan. This is when there is a hardware...
Read full review of F5 BIG-IP »
Hu231Anly367
User
Technical support was helpful when we contacted them.
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Pablo Vega
Ingeniero at a comms service provider
The occasion in which we needed technical support, we didn't have problems with them, because they always answered...
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Anonymous User
Sr. Network Engineer at a non-tech company
Excellent.
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Anonymous User
Network Analyst at a financial services firm
I would give a 10 out of 10. Technical support through F5 is very thorough. On most occasions, the F5 DevCentral and...
Read full review of F5 BIG-IP »
ProductSpec1492
Product Specialist - Security Solutions at a tech services company
Technical support is great.
Read full review of F5 BIG-IP »
Anonymous User
Solution Architect/Application Administrator at a energy/utilities company
Customer Service: I usually go via the online support, which is very good. Technical Support: They have been very...
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Anonymous User
Security Architect at a comms service provider
So far, we have not had to contact them.
Read full review of F5 BIG-IP »
Anonymous User
Head of Data Centers Operations at a comms service provider
Technical support is OK. Usually, you don't have direct support from the vendor. You have intermediating in the middle.
Read full review of F5 BIG-IP »
Anonymous User
Network Engineer
F5 is a big company. They have a great community and TAC. The advantage with this product is that it isn't new. They...
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Anonymous User
Technical Team Leader at a tech services company
Technical support could be better.
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Anonymous User
Senior Security Specialist
Customer Service: First class. F5 have demonstrated a willingness to support us through all issues, from...
Read full review of F5 BIG-IP »
Robert Smith
DevOps Manager at TaxAct
We have support agreements in place, but they are managed by the infrastructure team. I do not contact the technical...
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Aliaksei Shyshkou
Lead Network Engineer at a financial services firm
The support of F-5 is fine. In comparison with Citrix, F-5 technical support is much better.
Read full review of F5 BIG-IP »

Review 1 of 30

Kushtrim Dautaga
2nd Line Firewall Engineer for UK&I Customers at Atos
Customer Service: I have never used their customer service. Technical Support: I have never used their technical...
Read full review of Pulse Connect Secure »

Review 1 of 1

Technical Support

No Data Available

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F5 vs Pulse Secure

What is our primary use case?

What is our primary use case?

How has it helped my organization?

What is most valuable?