SugarCRM vs Zoho

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
SugarCRM
Based on 11 reviews.
Zoho
Based on 174 reviews.
Latest Research
Overview
SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management system that is available in both open-source and commercial open-source applications. In February 2014, SugarCRM announced that they would no longer be releasing new open source versions of their Community Edition application and this would now be a bug fix only application.
Information Not Available
Sample Customers
SugarCRM Platform
Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
Zoho CRM
JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Zoho Analytics
Suzuki, American Pacific Mortgage, KPMG, Air Canada, University of Michigan, BricozOr, WorldWide Express, The University of Melbourne, Novartis, SAIC
Zoho Desk
Intel, Sears, Daimler, Essilor, Aon Hewitt, Shop Your Way, CoffeeRocket
Popular Solutions
Top Industries
Educational Organization
39%
Computer Software Company
16%
Comms Service Provider
7%
Financial Services Firm
7%
Educational Organization
62%
Computer Software Company
7%
Comms Service Provider
6%
Financial Services Firm
2%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.