Zoho CRM Review

Excellent CRM

Valuable Features

Ability to work out the CRM and customize it, without too much help.

Improvements to My Organization

Complete customer relation management with the ability to add further apps if needed.

Room for Improvement


Use of Solution

7 years

Deployment Issues


Stability Issues


Scalability Issues


Customer Service and Technical Support

Customer Service:

As a paid user the wait is usually around 48 hrs, it would be great as a paid user to always be able to have support 24/7. By any methods. 8.5 Star rating

Technical Support:


Previous Solutions

Salesforce, switched due to their prices was excessive and Zoho CRM was excellent.

Other Solutions Considered

Yes, Professional - we have tailored the crm to our needs

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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