What is our primary use case?
I use Monday for multiple things daily including organizing my sales, organizing events at jobs, etc.
I work at a furniture company and we have everything on Monday. Basically, to put a production order from customers, we assign boards where we put all the details of that order. Then in the factory, with that same board and with all the information that we provide, they create the product. And then we can see how they are progressing through the production stages. For sales, we can see how much was sold per month, and by the same means, boards are organized to see which customers were sold to. It is a more organized system.
How has it helped my organization?
Monday is a platform that we use every day. I can say that it has helped improve the performance of my team. The most important thing is to maintain order, especially if you are in the sales area. We want to keep track of how much was sold per month and to whom it was sold. This helps track that.
Also, this helps each sales representative to keep their own control and know how much commissions they are going to get for the month. Since we account for everything on Monday, this keeps the team motivated. The sales reps can see how much commissions they have earned for the month and that drives them to want to keep selling more. That's why I feel this platform is a powerful tool. We also have boards where we measure KPIs.
What is most valuable?
The best thing about Monday.com's dashboards is that they are customizable. People have their own preferences when it comes to visualization. Some like Gantt charts or timeline-based tracking dashboards.
Also, the design of the platform is nice and clean, it's pretty to look at doesn't look busy, and makes you want to work on it. It is an easy-to-use, user-friendly, and has a customizable interface.
Also, there are many templates to choose from when you are creating your first board. People can inform each other about what they are working on and where they are in the project. In addition, communication, collaboration, and analysis features allow users to stay on top of their projects.
What needs improvement?
The program has enough. Maybe they could improve a bit more on how to connect with other apps - especially for CRMs like Hubspot. Monday already has a little bit of everything, however, if it could connect with other platforms it would be even more powerful. The automation that Monday includes are good, however, they should add more. Maybe they need to include spaces where everyone can keep their day-to-day journal. This would be especially useful for project managers.
In general, Monday is already a super complete app that has everything and they can make integrations with other applications that would be ideal.
Buyer's Guide
monday.com
May 2024
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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For how long have I used the solution?
I've used the solution for about a year and a half.
What do I think about the stability of the solution?
I am very impressed with the stability. Monday is a platform that I will be using for a long time to come.
What do I think about the scalability of the solution?
I have been very satisfied with the scalability using this platform.
How are customer service and support?
Technical support is great! They answered all of my questuons.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Monday is the first app solution I've used.
What was our ROI?
We've seen an ROI of around 60%.
What's my experience with pricing, setup cost, and licensing?
Paying Monday, in the end, is for the benefit of a company. It is worth it, especially for medium-sized companies that want to start organizing themselves.
Which other solutions did I evaluate?
We only looked at one other option, Asana.
What other advice do I have?
Monday is one of the most efficient apps I've used.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.