monday.com Reviews

It's a great app for project leading. As an event and promotion agency, we're more than ever very sensitive to all the costs of managing and communicating streams of understanding. We also use it for event and shift scheduling. 

It's great for feedback with clients where you could have all the relevant information associated with a particular project in one place. The solution is great for sharing attachments and links for all photo albums on our Google Drive. 

I definitely use it for my personal goals and projects. 

All the improvements though years are very handy.

We were struggling with duplicate information previously and Monday brought more effectiveness to our work in many ways. We could share all information in one "live" stream. 

With a client "on board" who's are very comfortable with this particular service, it helps to improve business relationships as well. 

When you have a tool that anybody can use from all devices, it spares some time so that you could do and handle way more things. 

The custom-made boards and solutions are good.

The dashboard is great for knowing what's most important and what's next. 

We would like to have more open boards at one time and more CRM functionalities.

We've used the solution for four years - since 2018.

The stability is great.

The scalability is great.

We used Asana. It was too difficult.

We've had an ROI of $560 USD.

I'd advise new users to always check you filled out their VAT ID.

We did not look at other options. It was love at first sight.

I'd advise customers to try it for free first and then decide. 

We use the product to deal with micro-projects that are going through multiple stages, such as quoting products, ordering samples, designing, production and finally shipping. Having all these allows all members of our team to be aware of where we are right now. 

We use different boards too and I like that projects of different boards still can be connected. 

We basically use it as a to-do list as well for everything, even to purchase office supplies, which is great as we don't need to use multiple communication channels.  

It helped a lot to be honest. We now have a good visual representation of what we are doing. Before, our projects were piled and we could not really see the progress of each one, or at what stage we were at. However, when we started to use Monday, we sorted out all the mess and now the picture looks quite pretty. 

Having an opportunity to leave comments in the body of the project allows us to keep all information within one software, instead of sending endless emails and possibly missing some important details. 

I like that we can move projects from one stage to another, which also allows user to track the progress. It's really easy to use. When we have new people to on-board it does not take hours to train them on how to use this platform.

Another beneficial part is that we can use templates, which also make a user's life way easier. At the same time, for those who feel like templates are too boring, there is an option to customize the interface. Basically, every little need can be satisfied. moreover, it offers in-app automation. 

So far, I am happy, however, I know that Gantt charts and calendar views aren’t available on the entry-level plan - even if you’re paying $24 per month. To access time tracking and private boards, you’ll need to upgrade to the third tier. 

It spams my inbox with many unwanted emails. 

We are using a very simple project, therefore I can't see many drawbacks, however, it looks like if we were dealing with complicated projects, some things would possibly get lost. Therefore, having subtasks is a must; it has to be managed well.

I've used the solution for around a year and a half.

The stability is fine.

The scalability is very good.

I've never had an issue.

Neutral

When I joined, the team was already using Monday.

The initial setup was straightforward. 

I don't know if the company asked for help from outside vendors. 

I don't have ROI information.

I dont have any access to this information. 

monday.com is a project management tool. 

Within our organization, there are 20 to 25 employees using this solution.

In our firm, different people have different roles, and sometimes we need to communicate. Some people are remote workers — some people are probably in Toronto, and other team members are in Vancouver. We use this tool to communicate. Our boss can follow a project and see how far along it is. He can talk to specific people if something is not going very well. 

We don't have to deal with maintenance as monday.com is on the cloud. 

The value is that monday.com provides us with an overall picture of how much work a teammate has, and for each team member, and how they're doing. I don't think it's an excellent tool to monitor how the team members are progressing, but it's a tool that can be used.

Sometimes allocating between team members via the communication tool can be difficult. If one team member is responsible for two or three things at the same time, from the dashboard, the boss can only see one. This could be related to a configuration issue, I am not sure. We tried to solve it, but we haven't succeeded. Whenever one person is in charge of two jobs at the same time for the same project, our boss has to ask again, and again.

I have been using monday.com for two years. 

I think it's quite stable. It has only crashed one or two times — that's it. 

Scalability-wise, I think it's good. Every time our team is all on monday.com, I don't see any kind of problems with the server being overloaded or anything like that. It's been working very well over the past two years.

I think the technical support is okay. I've only had to talk to them once because my account froze. I contacted them and it was solved very quickly.

We used the trial version — probably just for two weeks. My boss didn't like it so we switched to the premium version of monday.com.

I was not involved in the initial setup. I am just an everyday user. 

I wasn't involved with the licensing, but I believe it's negotiable. 

If you're looking for a tool to manage simple projects, then this is a tool that can be used. Still, don't expect too much from the tool. I think the communication part is the most important part.

Overall, on a scale from one to ten, I would give monday.com a rating of seven.

We use the solution for our hiring tracker.

It helped us automate our hiring/onboarding process.

We like the traffic light system, the auto-notifications, the search function, and the filtering functionality.  

It would be great to be able to pull an activity report.

I've used the solution for one year.

The stability is good.

The scalability is good.

I haven't had to use technical support yet.

Positive

We primarily used Excel spreadsheets which offered less automation. 

The initial setup was simple and easy to use with clear instructions.

We handled the implementation in-house.

I don't know if we have seen any ROI.

We did not evaluate other options. 

I am a project manager in a leadership consulting organization. My role includes managing our leadership development programs and keeping all stakeholders looped in and appraised of my progress. It is a fast-paced environment and Monday.com helps me stay on track with all my projects and tasks. 

I use the software to manage long term and short term projects, track project expenses and keep my account manager informed of my progress. I also invite key stakeholders as guests to the project plans. Monday.com makes it easy for me to maintain visibility into my progress.

Monday.com has increased transparency and visibility and also helps me keep track of all my projects and stakeholders. 

When I have multiple projects that are long-term, Monday.com's automations help me remember when I have a task or item due. 

They have also helped me manage my stakeholders better. By inviting my stakeholders to my project plans, they are up to date on the progress. 

As a team, we use Monday.com to communicate, tag one another in updates, and ensure everyone is up to speed. We also use the software to track project expenses.

The automation has been helpful in allowing me to automate my projects. I also use the dashboard and Gantt views frequently to track data and to track my projects. 

I appreciate the chat function as well and use it to keep my project team members looped in to any project changes. 

I use the templates function to create standard templates for my project plans that I can easily duplicate and disperse organizationally. 

Another feature I have begun using is the forms linked to Monday.com. I appreciate that I can capture the data and it automatically links to a board.

I would love to be able to hide rows visibility. Currently, this is only available for columns. 

An additional feature I am interested in is the reporting on the forms. I'd like to see options for report templates based on the Monday.com forms. I occasionally use Monday.com to generate survey responses, and want a cleaner report template to share with them. 

Other than that, I don't have any other ideas of areas that Monday.com could improve. They do a wonderful job!

I've used the solution for 2.5 years.

I did not use a different solution.

I was not part of the selection process.

I use Monday.com as a project management tool. It helps me to assign every single project to the different software development cycle stages and accurately track the status of each one of those projects.

As a support assistant support, helps me triage, plan, and schedule for development for every support ticket that turns out to be an issue that will be corrected.

Given the integration with different tools that we use, we don't have to spend any time looking for items and then updating them as it automatically adds information as needed.

The product gives the whole team an overall view of the status of every single project that we develop, alongside budget management and support triage.

The first area where Monday.com helped the team is planning. Sharing a common dashboard where all the information is stored, helps answer any doubts about what everyone has to focus on each day. The different views also helps to detect any overlapping across the team members or the different projects being developed.

Losing ticket information was a huge problem as often fixed issues notifications where not sent. With automation this issue got solved.

Basically, the fact that each board inside of Monday.com is fully customizable in the element that it contains, as well as, the interaction across all of the other boards and different applications, helps solve all of the communication problems we used to have.

The different views help me as a manager properly schedule all of our projects and properly assign them to all the team members that need to be involved.

Integrations with most of the commonly used applications are a huge point in favor as well.

The iPad version of Monday.com doesn't have the same functionality. It would be great if the app have the same views as the browser or desktop app.

The split view is not available in the iPad app, complicating the workflow designed when on the move.

A way to highlight an entire row based on the content of a cell would help currently you can only change the color of a cell-based on content.

A way to have the same pulse at different boards and to both pulses to update the matching information base on updates.

I've used the solution for four years.

The stability is great.

The scalability is great.

We used MS Project and Trello. The main reason to switch was that none of the other tools gave the ability to properly reflect the company's workflow. Monday.com adapts to the company instead of the company having to adapt to the tool. This means that whatever way you company is used to work, whatever way the information flows within the company and the teams, you can create a simple board in monday.com and reflect such workflows. As an example, Trello is pure canvan, and at my company we needed to have canvan but other kind of views to have a better planning; this feature is not included there.

The price is something that you have to consider and that also includes the headaches that a tool provokes. If you weigh it, however, even with the cost of the subscription, usually you end up winning.

Yes, we did evaluate other options, however, I don't remember which ones.

We are a start-up based in Mexico City that's mostly focused on selling online courses and giving consultancies to parishes and universities. We use Monday to keep track of our online presence on social media (followers, engagement rate, and so on). 

We use it to keep track of our database and the CRM of our customers and allies. We also find it very helpful to make forms for events and to channel all the information in one specific board and then at the end of the month to see it all visually really impacts our decision-making process to make improvements. 

It has saved us a lot of time in emails and going back and forth with feedback about processes, especially for our community manager in the area of the content approval to upload.  

It has also helped us to have all the historic decisions we've made for the past four years in a single click, we don't have to deep dive into our computers because we have it all on our boards. It has also helped us to easily to see all our databases in charts and drawings. 

To be honest, we know that we don't use half as much of the things that are offered to us by Monday.com but we are looking forward to helping it improving more our day-to-day. 

The Monday features that we find more helpful are these three: 

1. The structure it has, the sites, the boards, and how easily you can transfer information from one place to the other is great. 

2. The integrations. Even though we haven't used nearly 1/4 of the ones that Monday offers, we have managed to reduce time going from app to app with just one integration. 

3. The import option from an Excel doc into a board is great. Sometimes this option doesn't work as well. It appears to have some error that deletes it immediately and doesn't allow us to change the names of the columns.

It would help to have the option to use formulas horizontally as well as vertically in order to keep track of certain things that are accumulative.  Also, we would like the integration of mails EMAP for us to be able to use our company email and not only with the Gmail integration. 

Another thing that we would find helpful is to have an integration with Meta Business, so the analytics report would automatically be uploaded to the boards for us to have a report visually with all the other ones. 

Alongside the integrations, a Mailchimp one would help to add tags directly from Monday to the Mailchimp account. 

I've used the solution for more than four years.

We are a small startup media company with a lot going on. As we grew, disorganization became a serious problem. I turned to Monday, which has allowed us to work and flow as a growing team. It has also provided a concrete organizational basis for how we run our day-to-day.

It’s all about organization and communication. Monday has a million different features, so we can organize how we want, not how we’re told to. This has led to more creative problem solving when it comes to growth and has greatly improved client rapport and retention. 

The automations are fantastic for rewarding progress. I also really enjoy the ability to tag coworkers in projects instead of emailing them or using Slack. Also, the shareable boards have been a game-changer with clients. The automations are fantastic for rewarding progress.

While great, the shareable boards lack some features that normal boards possess and that’s a big burden for us. It’s hard to not know what the client sees and that makes us look a little unorganized. They can also be a little buggy sometimes.

I've used the solution for one year. 

The solution is very stable.

The product is very scalable.

We did not previously use a different solution. 

The initial setup is straightforward.

We handled the initial setup in-house.

Our ROI is high

The solution is somewhat expensive.

We did not evaluate other options.