Senior Web Developer at Property Shop Investment LLC
User
Good task management and timeline features with easy task monitoring capabilities
Pros and Cons
  • "The date, timeline, and task management features are great."
  • "The Graphic User Interface (GUI) needs improvement."

What is our primary use case?

We are using Monday.com to manage our projects and tasks. It gives us more ways to handle and see the overview of the projects/tasks. It helps us to track each task assigned to my colleagues. 

We also can depend on Monday.com because we have all our needs on it. Before we used to have to send files via email or USB. Now we have Monday.com and we can all share our data and information via the app. 

We are also using Monday.com to reach our deadlines and accomplish everything on time without any delay.

How has it helped my organization?

We improved a lot. We are now organized in all of our tasks and schedules. It helps us to be more professional in our work. Every task will be monitored well. Our bosses can now see all our tasks without asking us personally. By use of Monday.com, we can track the tasks and projects we are assigned and we are able to accomplish every single task on time. 

We really enjoy using Monday.com now. It helps us as a company to really get organized and manage all our workloads by using only one single app.

What is most valuable?

The date, timeline, and task management features are great. They are really useful to track every project we made and we are able to work on time without any delay. 

We are using the date to put the deadline date of each task we are assigned to. 

We use timeline to keep us on track of how many hours or days we need to accomplish tasks or a project. 

Task management helps us to easily manage our time and tasks and keep us up to date on all the tasks they assigned to us. Also, the sub-item functions also help us to dissect each task that we have. 

What needs improvement?

The Graphic User Interface (GUI) needs improvement. Sometimes it is hard to manage the GUI of the Monday.com. We are getting confused about the menus, and other functionalities as well. 

For the 3rd party apps, it would be perfect if we will have a connection for some 3rd party apps like Facebook Ads or Google Ads. Something to help us manage these apps on Monday.com will be perfectly awesome. Also, they need to add a function where we can save a template of a group. We are always duplicating a group and we don't want to include any updates and comments.

Buyer's Guide
monday.com
May 2024
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For how long have I used the solution?

I've been using this software for two years.

What do I think about the stability of the solution?

The stability is very impressive and our files are secured 100%.

What do I think about the scalability of the solution?

The solution is the perfect fit for our work related needs. 

How are customer service and support?

We haven't talked to the customer service and support. You just need to learn and get used to using this tool and you will be fine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This is the first solution we used. 

How was the initial setup?

The setup is complex but not too complex. 

What about the implementation team?

We implemented the solution in-house.

What was our ROI?

We've seen ROI in self gained and self-improvement KPIs. It helps us to work efficiently and well.

What's my experience with pricing, setup cost, and licensing?

I'd advise users it's better to use the standard package first to check it out if it's for first-time use. You can always upgrade to an enterprise package, which will give you more services.

Which other solutions did I evaluate?

We also looked at Zoho solutions.

What other advice do I have?

This is the best task/CRM solution we ever had. It's the best tool for any startup company to get used to it. It is 100000% not a waste of money.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a tech vendor with 11-50 employees
User
Easy to use and administer with lots of different filters
Pros and Cons
  • "The handling and administration of Monday.com are manageable even for beginners."
  • "The export options are also not yet flexible and comprehensive enough."

What is our primary use case?

We use the solution mainly for project management. We use it as a system for our project managers and for our customers. This gives us, on the one hand, an overview on a high level across all projects, and, on the other hand, a detailed view of the specific project. 

As a result, each role in the team has an instant view of what's going on and what individual tasks are required. Thus, nothing is forgotten anymore and double work has been drastically reduced. The number of emails has also been reduced.

How has it helped my organization?

With Monday.com, in the area of project management, we have a daily updated overview of current and upcoming projects. Each individual can make their own focused contribution through the assignments and interaction options, such as commenting and tagging.

The direct involvement of the customer in ongoing project management is also possible. This can make communication more targeted and can speed up approval procedures. For this purpose, a sufficient guest function with permission setup is offered by Monday.com in some plans.

What is most valuable?

A maximum of insights can be generated from a single data set with the help of different views and connections to other data sets. The handling and administration of Monday.com are manageable even for beginners. The numerous different views and filters cover the typical use cases in the project management area. In combination with the dashboard, reporting to internal and external stakeholders is ensured. Other tools can also be integrated via the API, making Monday.com a core enterprise tool.

What needs improvement?

An important point of improvement is the subitems. These are essential in everyday project work and not every comparable tool has this function. However, the functions of the subitems are not yet developed enough. For example, they are not fully compatible with all automation. They are also still limited in the area of dashboards. However, further functions will likely be added here successively through regular updates.

The export options are also not yet flexible and comprehensive enough. Although some things have been done here, all too often you have to rework things after the export.

For how long have I used the solution?

We have been using Monday.com for about two years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
monday.com
May 2024
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,679 professionals have used our research since 2012.
Directory of IT Controls and Compliance at a wholesaler/distributor with 201-500 employees
Real User
Stable; lets you set up projects quickly
Pros and Cons
  • "Performance has been good. Stability has been good."
  • "It could have a few more features when it comes to managing projects."

What is our primary use case?

Our use case is tracking tasks within a project.

How has it helped my organization?

It has exposed people to tracking tasks in a software solution versus on paper or in Excel. It provided for automatic reminders, like a tickler file. It provided dashboards for executives so they could look at a quick snapshot of the status of a project and the necessary security to only have certain people have access to it.

What is most valuable?

What I've found the most valuable is that you can set up a project quickly and track and retract information very easily.

What needs improvement?

It would be great to see additional automation rules and have varied fields per subcategory.

It could have a few more features when it comes to managing projects.

For how long have I used the solution?

I have been using monday.com for a couple of years probably. 

What do I think about the stability of the solution?

Performance has been good. Stability has been good. I haven't lost any data, which is fine.

What do I think about the scalability of the solution?

I assume it is very scalable. I have not run into any limitations. We have about 70 users across different departments. 

How are customer service and support?

I think they respond pretty promptly. If I remember correctly, they have 24/7 support and you can get an answer or get in touch fairly quickly.

Which solution did I use previously and why did I switch?

The company was not using anything previously but I use Microsoft Project. I introduced monday.com in our organization because I needed a solution that would be readily accepted. People will hesitate to use anything complex. 

How was the initial setup?

The initial setup was pretty straightforward.

What about the implementation team?

We deployed in-house. Deployment took about 20 minutes. 

What's my experience with pricing, setup cost, and licensing?

Just evaluate it and try not to compare it to higher end products that will cost you a lot more money.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Customer Success Manager at Quality Clouds
User
Great analytics view, helpful integrations, and has excellent organization capabilities
Pros and Cons
  • "The analytics view is very powerful with Gantt charts and multiple chart visualizations."
  • "Managing project status and product development may be quite difficult unless you have a project manager."

What is our primary use case?

The product is used for tracking customer success activities and daily interactions with customers. We're using dashboard views to analyse data gathered on the boards and track due dates for customer engagements. It's helpful for product release planning and sharing updates with team members as well as onboarding project management. 

The primary use case, however, is tracking customer engagements and reporting to higher management. We also use Monday.com for managing training activities for new joiners. We have close to ten workspaces with five boards on average.  

How has it helped my organization?

Monday.com helps my organization track the pulse of our customers and gives a 360-degree view of our users to everyone in the organization. It has helped us in tracking customer engagements and reporting to higher management. 

We also use Monday.com to efficiently onboard new users and give them access to all the training material needed for communicating with the customers. We have close to ten workspaces with five boards on average.

What is most valuable?

The analytics view is very powerful with Gantt charts and multiple chart visualizations. The integration capabilities to bring in data from external sources like Gmail, Zoho, and HubSpot. Even connecting to Google Sheets is very helpful. 

Prior to Monday.com, all requests were sent by email, making it difficult to keep track of the workload. With Monday.com, all team members can view what's in the project file and know where each project job is in the process. 

I really enjoy the customizing features that Monday.com provides; we have a number of clients that want a tailored experience to make things simpler for both us and them. Monday.com has so many excellent features, however, if I had to select one, it would be the organization.

Monday.com also facilitates internal and external collaboration. The time management and cross-team functionality are fantastic.

What needs improvement?

Managing project status and product development may be quite difficult unless you have a project manager. 

For how long have I used the solution?

I've used the solution for two years.

What was our ROI?

The ROI that my team and I obtained from Monday.com covers the cost and then some; we've been able to raise internal efficiency and improve the overall capabilities of corporate operations. This has enabled us to work in a more organized and effective manner, allowing us to finish more tasks and increase our productivity bonus.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultora Inbound at a marketing services firm with 11-50 employees
User
Excellent integrations with great color coding and various board views
Pros and Cons
  • "Monday is a great way to have history and a backup for all the work done."
  • "Monday is excellent for collaboration between partners and team members, however, it would be great if there could be a way to have clients on Monday, and not just to share information."

What is our primary use case?

I use Monday in my work. I work for a Marketing and Advertising Agency. 

We are a 20-member team. Monday is really useful. The best thing (recently added) is that you can see everything that is asigned to you and keep track on what's on your plate. 

As a small team with a variety of roles (like designers, code developers, writers, social media managers, and consultants) it is really useful to keep everybody up to date.

There is a way you can share a board with clients so they can see in real time how is the project running.

The app is great too. You can work even if you do not have your computer near.

How has it helped my organization?

When I joined the company, they already used Monday, however, compared with other tools that I've used in other companies, this is superior. 

Monday allows for remote work perfectly. You can see the contributions made by others. You can get notified every time something has been updated.

Monday is a great way to have history and a backup for all the work done. Other tools are just like live chats, however, Monday keeps track of everything. 

You can have different roles for every person in your team. 

The productivity tool is one of my favorite aspects. You can even track the time it takes you to complete a task.

What is most valuable?

The productivity tool is great, as is task dependency.

You can create specific groups on your boards and give them color codes. This is really useful.

It is great that you can select if you want to see the project in list, kanban, or Gantt. This is something really useful that other tools do not allow you to do. Usually, you have to use more than one solution. 

You can integrate Slack, Google, Excel, Drive, or Dropbox.

As a company that uses a variety of tools, it was great to have everything in one place, Monday was the solution.

What needs improvement?

Monday is excellent for collaboration between partners and team members, however, it would be great if there could be a way to have clients on Monday, and not just to share information. That is something you can already do. Instead, we'd like to add a client as a client so they can give real-time feedback, answer questions, and see the whole project and its stages. It takes time to copy and paste things that the client could be adding on Monday, and the team can see it with no problem, with controlled access.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

The solution is completely stable and trustworthy.

What do I think about the scalability of the solution?

They are adding some great things, however, a client version would be a really big step.

How are customer service and support?

I've never used technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Yes, I did use a different solution. I changed as my new work uses Monday.

How was the initial setup?

It was all set up when I began with the company.

What about the implementation team?

I don't know how the company set up the solution initially.

What was our ROI?

I don't know what our ROI is.

What's my experience with pricing, setup cost, and licensing?

I do not know about the pricing; my company pays it.

Which other solutions did I evaluate?

I did not evaluate other options.

What other advice do I have?

Monday is wonderful.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Global Sales Coordinator at Al Bayader International
User
Great charts, useful reports, and very interactive
Pros and Cons
  • "The most valuable aspects of the solution include the charts which are very useful for the reports."
  • "We would like to connect with email solutions such as Outlook."

What is our primary use case?

The solution is used for interactions, reports, and the ability of many entities to add values and view boards. It's very good for industrial and organizational structure and functions. It saves a lot of time and is a good platform to invest in.  

What is most valuable?

The most valuable aspects of the solution include the charts which are very useful for the reports. The reports are accurate and timely and the boards allow users to add values. It's very good for industrial and organizational structure and functions and has made a big change in the speed of values and information transfer. It provides an interactive, fast environment, and saves so much time at all levels.

What needs improvement?

We would like to connect with email solutions such as Outlook.

We would prefer if we could let some entities view specific information like only reports. 

I like the chart of countries, however, if it could add some features for delivery and shipping for export, it will help a lot (for example, in logistics, the port of loading, and port of discharge). 

It could add the tracking of the shipments, for example, what is the status of every shipment. That would also be a good feature. We'd also like to upload some files or photos for each order line-wise.

For how long have I used the solution?

I've used the solution for three years. 

What do I think about the stability of the solution?

The stability is good. There are never systems down.

What do I think about the scalability of the solution?

The scalability is perfect.

How are customer service and support?

Technical support is not bad.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We only used Excel and email.

What about the implementation team?

We implemented the solution for a sister company and it was very good.

What was our ROI?

ROI is not applicable to me.

What's my experience with pricing, setup cost, and licensing?

It's not costly compared to the benefits.

Which other solutions did I evaluate?

By search and recommendation, we got to this solution.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Alibaba
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director Of Information Technology at a media company with 51-200 employees
Real User
Stable, easy to set up, and scales well
Pros and Cons
  • "The global search is the solution's most valuable aspect."
  • "The user admin module could be more accessible."

What is our primary use case?

We primarily use the solution for project management.

How has it helped my organization?

The product has provided our organization with improved efficiency.

What is most valuable?

The global search is the solution's most valuable aspect.

The initial setup is straightforward. 

The product is very scalable.

The solution is stable. The performance is great.

Technical support has been helpful.

The solution is very flexible.

The pricing is excellent. They make it very affordable.

What needs improvement?

The user administration needs to be improved. The user admin module could be more accessible.

For how long have I used the solution?

We've been using the solution for two years. It's been a while.

What do I think about the stability of the solution?

We've had a positive experience with the stability. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The scalability has been excellent. If we want to expand it, we can do so. It's easy.

We're up to 75 users and they include project managers, a project stakeholder team, and project team members.

We use the product extensively. However, I'm not sure if we plan to increase usage, as I'm not sure if we plan to increase users.

How are customer service and technical support?

The technical support is excellent. They are helpful and responsive. We're very satisfied with the help they provide to us.

Which solution did I use previously and why did I switch?

We moved right into Monday. It's my understanding that we didn't previously use another solution.

How was the initial setup?

The initial setup isn't overly complex or difficult. It's very straightforward and quite simple.

The entire setup only takes a few hours. Deployment is fast.

The product doesn't require a lot of maintenance. It takes less than one person to manage it.

What about the implementation team?

We handled the solution completely in-house. We didn't need to hire an integrator or consultant to assist us.

What's my experience with pricing, setup cost, and licensing?

The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately.

There aren't any extras that you need to pay for.

What other advice do I have?

We are a customer and an end-user. We don't have a business relationship with Monday.com.

We're using the latest version of the solution.

While it is deployed on the cloud, I'm not sure which cloud service we are using.

I'd advise those considering the solution to first run a pilot project first to try it out and get to know it.

Overall, I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr. Manager, Brand Marketing & Operations at Aktana
User
Great "My Week" view and task list with easy to adjust schedules
Pros and Cons
  • "The "My Week" view and task list are probably the most helpful for us - it's really great to set a project schedule and assign people to tasks."
  • "The addition of subtasks was really great. It helps reduce a lot of the clutter on our boards. However, sometimes it is inhibitive to use them as the features available using main tasks don't apply to subtasks."

What is our primary use case?

We use Monday for project management across our marketing projects and for budget management for campaigns. We have a small team, so it's really important that we are as efficient as possible and there's just no bandwidth for micromanaging a process. We need it to run smoothly on its own.

For the most part, we collaborate on a process, put it in Monday with assignments, and then the project essentially runs itself as long as we are sticking to the timeline that we set the project up with. It saves us a lot of time.

How has it helped my organization?

Monday gives us more visibility into the overall bandwidth of our team and makes it much easier to collaborate across several projects without losing emails or random Slack messages across different channels or group chats. This has given us one central place for information related to our various projects so time spent searching for answers or managing project timelines is greatly decreased. It also lets us manage workload so we are able to advocate for enforcing priorities within the organization.

What is most valuable?

The "My Week" view and task list are probably the most helpful for us - it's really great to set a project schedule and assign people to tasks. That way, they can have a preview of their work for the week and stay accountable for deliverables with no surprises. 

It's also easy to adjust schedules right within that view and give updates to the broader team so everyone stays on the same page. 

The added accountability and efficiency allow us to spend time on doing the work rather than figuring out how to do the work

What needs improvement?

The addition of subtasks was really great. It helps reduce a lot of the clutter on our boards. However, sometimes it is inhibitive to use them as the features available using main tasks don't apply to subtasks. It would be really great if we could calculate some of the same things or use them in dashboards or the different views that are available. 

I know sometimes we can, however, it's not consistent so it's hard to know when we're limiting ourselves by using the subtasks instead of the main tasks in a group.

For how long have I used the solution?

I've used the solution for three years.

Which solution did I use previously and why did I switch?

We did not use a different solution previously.

What's my experience with pricing, setup cost, and licensing?

There's a lot of value in using Monday. User adoption is key, however. You get out of it what you put into it. If you're using it for project management, it can easily fail if even one or two people aren't bought in.

Which other solutions did I evaluate?

We did not evaluate other options. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.