We performed a comparison between DX Spectrum, IBM Tivoli Business Service Manager, and Zenoss Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Broadcom and others in DX NetOps."The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component."
"It is very stable. We have not had any major issues in over 10 years."
"The fault management is perfect."
"Offers a lot of functionality."
"The presentation layer is pretty simple and straightforward."
"The product’s stability and robustness are valuable."
"The containerization of different objects was very helpful in building an org structure. Being able to separately manage your MSP clients with separate visibility was also helpful."
"Spectrum is very useful for us, because the product lets us monitor and control all the various components of our infrastructure that support our business from an IT perspective."
"The most valuable feature of this solution is the efficiency."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The product offers good documentation that helps with initial training."
"It's easy to use."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The most valuable feature is the flexible discovery mechanism."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"The Spectrum OneClick is a Java-based client, and that's aging. Really, before any new feature integration, I'd love to see a comprehensive rebuild of the UI."
"The interface is not nice and needs to be improved."
"The CA Technologies sales team destroyed their relationship with our business units."
"From the users perspective the looks and feel of dashboards of Spectrum would be easier to use and for understanding as APM will be in 10.5 version which we saw in CA World."
"I would like to see them eliminate the Java console. The user interface for this is a Java applet that runs on your desktop, and it is very problematic for us."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"It was somewhat complex to implement."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"It would be ideal if the product offered sound alerts."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There was a problem with Zenoss and storage monitoring."
"The AI aspect needs to improve."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
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