We performed a comparison between Broadcom DX Application Performance Management, Dynatrace, and OpenText SiteScope based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"Some of its valuable features include transaction traces, dashboards, and metric grouping to see combined data."
"Measurement of response time"
"Product performance is awesome. It's covering all aspects of the application; good database metrics and internal application metrics. Just tons and tons of data."
"It covers from mainframe, all the way to dotcom, for example. CA currently covers Amazon, Microsoft Azure, Office 365 monitoring."
"Scalable, stable, and easy to deploy APM tool which effectively monitors code-level visibility."
"JVM memory monitoring and connection pool monitoring are valuable features."
"We are able to easily and quickly find some of the problems with the applications and coding, and some of the performance problems."
"The ability to accomplish the identification of the root cause of problems with applications in drill-down level by integrating the suite with tools for managing and monitoring."
"The linking is very good in Dynatrace. What happens in other monitoring tools is the linking is not proper. In those solutions, a person has to manually link many of the layers and what is happening in them, while in Dynatrace you get that from the very first visit. For example, if a person is visiting your website, from there it will traverse you to the end. If the application is a Java application, it will traverse you there, to the Method level. So that linking and traversing is better in Dynatrace."
"This solution has helped our organization on multiple occasions. The synthetic monitor came in particularly handy."
"This tool has been essential for monitoring our systems, gathering all performance data, and helping to quickly resolve difficult problems affecting our customers ability to process their work through our systems."
"Great for monitoring critical internal and public-facing applications."
"It helps to improve code efficiency and has quicker performance analysis."
"Since we have been receiving alerts from Dynatrace, we go ahead and fix them without the user knowing about them."
"Using that telemetry from Dynatrace, we are able to pinpoint what our performance issues are so we can tune the system."
"We are using Dynatrace for prediction and staging for every step of our development cycle."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"Has a simple setup. It can be up and running within hours."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"Dashboards need to be improved in order to make them self-explanatory."
"The APM SQL feature doesn't perform like we would like it to. I know that's a new feature with 10.5, so it may be one of those things that gets a little better, but it should run faster."
"Documentation needs to be centralized."
"The reason it's not a ten is because they don't focus enough on improving over time like other competitors do who have a more modern and complete tool."
"The interface is getting a little old."
"Issue resolution needs to be faster, rather than having users wait for the next release for issues to be fixed."
"The following need improvement: 1) Integration of third-party content into app maps (e.g. data coming from beats/elastic platform). 2) Support of new application server technologies, time to adopt new versions of them. 3) Dashboarding capabilities (as with all other vendors). 4) Application architecture of the central Enterprise Manager should be developed into a cloud native architecture. 5) Mitigation of SPOF – PostgreSQL database, behind Team Center."
"Upgradability to it is a project instead of a patch. If it was actually an automated process to where it just fed updates to our product that would be great. Now, we have to spin up an effort to actually upgrade the solution."
"I would like to see internal synthetic tests in the next release, which is already on the roadmap."
"Session export for offline analysis, like it was in AppMon, would be also nice."
"They need a capability similar to Tealeaf where you can actually view what the consumer is doing and record the sessions. That is the biggest missing element."
"The integration of the tools is getting there. It is still not there yet, because we still have to get a lot of tools to put together."
"We're not quite there yet, but the thing I would like to see is to really have that view of how issues relate to the business. Often enough, the tools that IT have for IT stop at the IT level. They cannot go into the business level part. They can't understand, because they don't have the information that the business needs to provide them with - for example how much an hour of downtime costs the business. For us, in IT, it's an hour of downtime, but it equates to money and equates to hours lost and equates to a lot of things, and often enough we don't have that information. This is where I would like to see us going."
"They should make hooks into some of the more modern performance testing tools a little easier. I think that would go a long way."
"This solution needs better support for security and monolithic batch processes."
"I would like better plugin support, because they are constantly asking us to do plugins, saying "Yeah, we can do that. Use this plugin." Then, the moment something goes wrong with that plugin, I have no way of getting help."
"The graphs and dashboard in the solution are areas that need improvement."
"It should improve its integrations with various tools, especially service management tools."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
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