We performed a comparison between Accedian Skylight, Broadcom DX Application Performance Management, and Google Cloud's operations suite (formerly Stackdriver) based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"Measurement of response time"
"We make custom dashboards for our development areas so they can understand how busy traffic affects their application with traffic. They can see how traffic directly affects their application in positive or negative ways."
"The deep-process instrumentation gave us an opportunity to understand application process performance in detail."
"The deployment was easy."
"We use it to create dashboards and executive view dashboards, so our higher up managers can take a look and see where our application status stands."
"The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. The technical support provided for the solution is also an advantage."
"Proactive snapshots of transactions and all details of a transaction are saved in case of an error."
"If there's something that you really need to get at that doesn't come out of the box, you can pretty easily put together some custom metrics and get those in place."
"Google's technical support is very good."
"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
"It's easy to use."
"We find the solution to be stable."
"The cloud login enables us to get our logs from the different platforms that we currently use."
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."
"I like the monitoring feature."
More Google Cloud's operations suite (formerly Stackdriver) Pros →
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"This solution is expensive compared to some others."
"The UI interface of Accedian Skylight could improve."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"The APM upgrade procedure is a bit complicated with compatibility issues which can emerge like between agents and EM/Collectors."
"We need more capabilities to analyze the information that tools collects; for example, using artificial intelligence, or something like that."
"Very often, we use tools such as Kibana or Jaspersoft for dashboards and reporting on CA APM data because CA APM’s old interfaces do not reflect well in modern displays, compared to those new tools."
"Needs the ability to dynamically create dashboards. Right now, we do custom dashboards. Everything is created manually."
"Its profiling. The uniqueness instead of me looking at sampling data, I need to know the m-1 event that actually triggered my scenario where that m event caused a catastrophic event, like a ripple effect; I need to know that m-1. What triggered my major event means I need to understand the event that triggered it and before the cause of that event itself."
"The upgrade was complex. The documentation could have been a little bit better, but other than that, it was okay."
"Broadcom DX Application Performance Management could improve its supportability to the current technologies and the end-to-end correlation feature should be done automatically without custom configurations. Additionally, there should not be any configuration changes to the client-side when deploying the solution."
"Dashboards need to be improved in order to make them self-explanatory."
"While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace."
"It is difficult to estimate in advance how much something is going to cost."
"Lacking sufficient operations documentation."
"It could be more stable."
"The logging functionality could be better."
"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."
"It could be even more automated."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
More Google Cloud's operations suite (formerly Stackdriver) Cons →
More Broadcom DX Application Performance Management Pricing and Cost Advice →
More Google Cloud's operations suite (formerly Stackdriver) Pricing and Cost Advice →
