Accedian Skylight Pros and Cons

Accedian Skylight Pros

Mario Oosters
Network Architect at a recruiting/HR firm with 501-1,000 employees
If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas...
The response times, with the performance, are really interesting too, where you can see the packet loss.
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Dom Fitzgibbon
Director at PlexNet Pty Ltd
It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible.
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reviewer1447356
CTO at a financial services firm with 1,001-5,000 employees
For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly.
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Learn what your peers think about Accedian Skylight. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,536 professionals have used our research since 2012.
Min Wang
President at AIP US, LLC
This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations.
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Freelanc5c8d
Freelance IT Consultant at SPW (Service Public de Wallonie)
Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark.
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Joel Baczynski
Network Administrator at CHR Citadelle
I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else.
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Anthony BOUCHER
Manager IT Production Service at a maritime company with 5,001-10,000 employees
The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly.
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reviewer1188207
User at a media company with 10,001+ employees
The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online.
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Accedian Skylight Cons

Mario Oosters
Network Architect at a recruiting/HR firm with 501-1,000 employees
If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either.
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Dom Fitzgibbon
Director at PlexNet Pty Ltd
I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration.
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reviewer1447356
CTO at a financial services firm with 1,001-5,000 employees
Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better.
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Learn what your peers think about Accedian Skylight. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,536 professionals have used our research since 2012.
Min Wang
President at AIP US, LLC
For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself.
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Freelanc5c8d
Freelance IT Consultant at SPW (Service Public de Wallonie)
It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database.
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Anthony BOUCHER
Manager IT Production Service at a maritime company with 5,001-10,000 employees
It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation.
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reviewer1188207
User at a media company with 10,001+ employees
This solution is expensive compared to some others.
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Learn what your peers think about Accedian Skylight. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,536 professionals have used our research since 2012.