Accedian Skylight Reviews

I like this product because it is easy to use and it allows us to have a realistic vision of what is going on at the heart of our network. Flow matrices, the ability to analyze response times for our web apps (http), and what is related to SQL requests are among the key features we need.

This product enabled us to identify the cause of some apps known to be running slow. Analyzing connection times from the sequence of elements involved in a request (PC, application server, database server) enables us to immediately identify the element that is failing.

Increase the drive’s capacity to store more data, and maybe switch to a database system similar to 3Big-Data. The goal is to avoid truncating information after a certain amount of time, and to improve the performance.

We have been using this solution for several years, but the latest 3.0 version, which was installed at Campus France in 2014, brings in new features that we find very interesting.

No, no problem at all.

No, no problem at all.

No, no problem at all.

Good level, I can describe it with three words, responsiveness, availability and efficiency.

Good level as well. Efficiency and professionalism.

It was simple but a bit long, because one has to create all networks, objects, flows and so on… But once it’s done, it’s very smooth.

With a vendor team, very qualified and kind.

I didn’t really know about that, but I think it is an essential tool, it enables us to know what is going on our network at anytime, and it saves us several men/days spent on analyzing what is happening when faced with some apps slowing down for instance…For that reason alone, I really think it’s cost-effective.

Yes, I had tested HP Openview, but despite its extensive offer, this product is too complex.

Carefully identify the important elements within the technical infrastructure (apps, servers, database, etc…) during the set-up phase, as it affects the relevance of the data.

We heavily use the "network analysis" section to dissect and analyze flows. When analyzing past incidents, we also use analysis of application performance. The analysis of the DNS queries is also very useful for us. In sum, we very much value the ability to program the PCAP captures according to the personalized criteria.

When we are approached for our expertise following an incident on an SI that seems to indicate network infrastructure, the application easily allows us to highlight the black points and to generate exculpatory (or inculpatory) reports for the infrastructure, pointing to the real blocking points.

We would like to see support for the sFlow protocol in a future version.

For 2 years.

We have encountered problems with the license that is connected to the hypervisor on which the virtual appliance is deployed. All of a sudden, the VM is not transportable from one hypervisor to another, which worried us and forced us to review our mode of product displacement between different sites.

Nothing in particular.

No concerns in particular. The physical machine hosting the product is sized properly for our needs.

The level of customer service is satisfactory. They make a point every year to follow up with our needs and product usage.

The support is good enough and we received quick and competent assistance during incidents that we raised.

We have not tested similar products over the long term.

The documentation is clear enough to permit a rapid installation and configuration. The video tutorials were appreciated.

The implementation was only done internally.

Load monitoring and network analysis are valuable features.

Following network saturations, analysis was able to reliably detect where the problem came from and solve the problem.

Each version brings a lot of improvements!

Since 2010.

No issues with deployment.

No issues with stability.

We did not encounter issues with scalability.

Very good.

Excellent and responsive.

We did not previously use a different solution.

Pretty simple.

Through a vendor team -- very competent.

21,671 Euros.

No, we did not.

Load the network

The most valuable feature has been the use of bandwidth.

When a remote contact complains about a slow application, we can immediately pinpoint the cause of concern.

Embed a warning system to a mailbox when it exceeds the threshold for use of bandwidth over a given period of time.

We have been using the solution for several months.

No issues with deployment.

No issues with stability..

We encountered no issues with scalability.

Do not know - we never used the customer service.

Excellent technical support.

The installation was done by Securactive and was not complicated.

We implemented through Securactive. Expertise was excellent.

Operator-options (too complex, too expensive).

Ease of use; can literally diagnose an issue in about four clicks.

Root cause analysis and speed of application performance analysis is faster.

Support for more VoIP systems, Avaya, etc.

Very easy to deploy.

Product is very stable.

Product scales well.

Good level of technical support from vendor.

Setup was easy to understand and can fit into most network scenarios.

Good value for money paid.

ExtraHop.

• The speed with which we analyse application performance issues
• Application analysis modules

APM analysis is much faster than traditional root cause analysis of application problems.

A lower price and more flexible versions will help the product.

Four years.

The product is relatively straightforward to install, just follow the instructions.

The product is very stable.

The product is very scalable.

The customer service is excellent.

The technical support is above average.

No, this was the first APM product we used.

Initial setup is easy.

We implemented the product in-house.

N/A

The product is a little expensive but does work well.

Yes we evaluated ExtraHop and SolarWinds.

Network control when experiencing problems indicating "the network is slow".

Combination with Avaya switches pose some problems.

3 years.

Combination with Avaya switches pose some problems.

OK

OK

No

A bit complex caused by the Avaya problem.

Vendor: Good expertise