We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"The solution is pretty stable."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
"The installation and monitoring need improvement."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"The pricing works out well for us, given our environment and where we are."
"The pricing is cheaper than other competing products, which is better for our budgets."
"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."
"It provides value and the cost is not huge."
"For our country in North Africa, it's expensive and we could purchase another solution for that price. But it's a reasonable price if we're speaking in international terms."
"Nagios Core does not have any payment, but Nagios XI requires payment for the license."
Earn 20 points
Accedian provides performance analytics and end user experience solutions for on-premise, cloud and hybrid IT infrastructures. Accedian SkylightTM delivers unified network and application performance monitoring (NAPM) visibility across the entire application and network chain, with best in class resolution and velocity. This enables Accedian customers to assure their business-critical digital infrastructure and unlock the full productivity of their users.
Nagios XI provides monitoring of all mission-critical infrastructure components including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Hundreds of third-party addons provide for monitoring of virtually all in-house and external applications, services, and systems.
Accedian Skylight is ranked 23rd in Network Monitoring Software with 4 reviews while Nagios XI is ranked 15th in Network Monitoring Software with 4 reviews. Accedian Skylight is rated 9.0, while Nagios XI is rated 8.0. The top reviewer of Accedian Skylight writes "Solves network issues quickly, saving engineering time". On the other hand, the top reviewer of Nagios XI writes "Easy to use and deploy with helpful technical support". Accedian Skylight is most compared with ThousandEyes, SolarWinds NPM, NETSCOUT nGeniusONE, Dynatrace and Netrounds, whereas Nagios XI is most compared with Zabbix, PRTG Network Monitor, Nagios Core, SolarWinds NPM and SCOM. See our Accedian Skylight vs. Nagios XI report.
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