There are some shortcomings in the product's stability that need improvement.

I believe that there is always room for improvement in any software available in the market. With the solution, customizing software can be time-consuming. Also, it requires a strong development team that can comprehend and work on the product. Therefore, investing in improving the tool's functionality would be better.

I found a feature interesting, which would allow for the exchange of information between the bot and enable obtaining all the information, similar to a blockchain process. However, we couldn't implement it in the bank due to budget constraints. I would like to see such improvements in the future.

With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this. 

The solution does not have a standard configuration with SAP. I would like to have a standard configuration added in a future release.

The price of the solution could be improved. Additionally, a modular concept can be implemented. For example, if we buy one bot, we have it for 24 hours. They can also provide bots for six hours which can help many small-scale industries achieve their goals.

They could provide more technologies for IT and security to enhance machine learning capabilities.

The price is an area that needs improvement. So, our customers are comparing AutomationEdge with Microsoft Power Automate since customers see the latter as a free tool. When the customer is going to invest in the tool at the beginning, it depends, considering the costs of the license.

The installation process could improve. It was difficult to complete.

AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community. Suppose you have or run into any issues in AutomationEdge. In that case, you don't find much information on the web or Google, whereas with Automation Anywhere, UiPath, or Blue Prism, you can find a lot of information publicly available. You have to go to the vendor, the OEM, or the manufacturer if you run into an issue using AutomationEdge, which is problematic.

The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive.

We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel.

We must be able to add more functionality, more modules, custom modules, and custom packages to the product. There could be more programming languages like Java, PowerShell, etc.; It will help developers to execute their automation tasks.

In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes.