Avaya IX Contact Center Room for Improvement
DH
David Hammel
Owner at TSV
Avaya Contact Center solutions might not be the cheapest solution available (but you certainly get what you pay for).
Because it is one of the more mature solutions around, configuration and design quickly become very complex.
Its scalability means that it is not a simple 'install and forget' setup.
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Contact Center Platforms
April 2024
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