Agron Demiraj - PeerSpot reviewer
Cloud System Specialist at THE BENEFIT COMPANY
Real User
Top 5
Stable Backup Solution
Pros and Cons
  • "It provides an easy data migration process from on-premise to cloud."
  • "There could be a centralized dashboard with a reporting feature notifying us of daily backup status."

What is our primary use case?

We use the product to schedule data backup, restoration, and encryption. It helps with real-time data recovery.

How has it helped my organization?

AWS Backup provides easy backup/restore solution for our Cloud resources with a low to zero failure rate compared to other solutions.

What is most valuable?

It is a complete backup solution. It is sufficient for our use cases.

What needs improvement?

There could be a centralized dashboard with a reporting feature notifying us of daily backup status.

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For how long have I used the solution?

We have been using AWS Backup for five years.

What do I think about the stability of the solution?

The platform is stable. Once it is set up, I never have to look back at it. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

I am extremely satisfied with AWS Backup's scalability and rate it a ten. I don't see any performance degradation during backups.

How are customer service and support?

The technical support services are quite excellent, depending on specific licensing plans.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use Commvault for on-premise infrastructure and AWS backup for cloud environments. In comparison, Commvault is more complicated to use than AWS.

How was the initial setup?

The initial setup includes adding a tag to the managed resource. It includes backup plans specifying the frequency. The process is pretty straightforward.

It requires a few hours to complete. One executive is enough to manage the cloud servers. However, it needs more than one executive to extend it to on-premises.

What's my experience with pricing, setup cost, and licensing?

The product is inexpensive. It costs nothing apart from the storage.

What other advice do I have?

I rate AWS Backup an eight out of ten. It meets all the international governance compliance. It is easier to use and set up. It doesn't require any maintenance. It provides an easy data migration process from on-premise to cloud. I strongly recommend AWS Backup over other products.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Sesha Srinivas Goodala - PeerSpot reviewer
Senior Architect at Brillio
Real User
Top 10
Native, easy to configure, and robust
Pros and Cons
  • "It works well as a backup and as a service."
  • "It could be less expensive."

What is our primary use case?

We only use the product for backups. We propose it to some clients. 

What is most valuable?

We like that it is a cloud-native backup solution. Native tools are seamless and less effort is needed when using them.  It is easy to configure. The product itself is user-friendly.

It works well as a backup and as a service. It's not cumbersome at all. 

What needs improvement?

We're not really looking into areas of improvement right now. We do deployments and migrations and hand them over to the client. It's the client's responsibility to manage everything after that. 

It could be less expensive. 

For how long have I used the solution?

I've been dealing with the solution for three years. 

What do I think about the stability of the solution?

The solution is stable. It's robust and very resilient. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

This is a scalable solution. It's easy to expand. 

We've implemented this solution for three or four clients so far.

How are customer service and support?

We don't deal with or offer technical support. I don't have any insights into how well technical support functions. 

Which solution did I use previously and why did I switch?

We do work with a variety of solutions and advise our clients in terms of what would work best for them.

How was the initial setup?

The solution differs from case to case, project to project. We'll propose and install this solution if the client is looking for some sort of cloud-native offering. 

It's pretty straightforward for us. There is some standard documentation you can reference, which is provided. With the appropriate execution, everything goes smoothly. 

We do the configuration as well and find it pretty easy.

How long it takes to deploy depends on the knowledge level of the resource. When we set it up so that it is like a template that can be replicated, and things can be automated using scripts. The initial implementation takes a bit more time since you are doing everything from scratch. 

What about the implementation team?

We work with multiple clients and do architecting, migrating, designing, and implementing solutions such as this. 

What's my experience with pricing, setup cost, and licensing?

The pricing varies according to a company's goals and requirements. If a company can agree to long-term use, they likely can arrange a discount. 

I'd rate the general cost seven out of ten in terms of affordability. 

What other advice do I have?

Whether we recommend this solution depends on the client's requirements. It is efficient, robust, cost-effective, and resilient. In general, it is something I would tell potential users to look at.

I'd rate the solution eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Data Backup & Recovery Administrator at LTIMINDTREE
Real User
Top 5Leaderboard
The solution can directly back up EC2 instances without using any third-party applications, but its reporting and restore features can be improved
Pros and Cons
  • "We can directly back up EC2 instances in AWS without using any third-party applications."
  • "The solution's reporting features and restore features can be improved."

What is most valuable?

AWS Backup is a basic backup that we can use if we want. We can directly back up EC2 instances in AWS without using any third-party applications.

What needs improvement?

AWS Backup is an AWS service that's not fully mature and needs to grow. It doesn't give us many options. AWS Backup doesn't have many features, and it's complicated.

The solution's reporting features and restore features can be improved. The solution's backup schedule time should be improved because it does not start at the scheduled time. So, it's not a fully matured backup product.

AWS Backup should include multiple restoring options.

For how long have I used the solution?

I have been using AWS Backup for more than three years.

What do I think about the stability of the solution?

AWS Backup is a stable solution.

What do I think about the scalability of the solution?

AWS Backup is a scalable solution.

Which solution did I use previously and why did I switch?


How was the initial setup?

AWS Backup's initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

AWS Backup is a very cheap solution.

What other advice do I have?

Since people prefer the same vendor, I would suggest AWS Backup to other users.

Overall, I rate AWS Backup a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Janitha Vidusanka - PeerSpot reviewer
Senior Dev-Ops Engineer at EFuturesworld.com
Real User
Top 10
Scalable solution with an easy initial setup process
Pros and Cons
  • "It is an easy-to-use solution."
  • "Its cost could be better than a few of its competitors."

What is our primary use case?

We use the solution for disaster recovery features.

What is most valuable?

The solution is easy to set up and manage.

What needs improvement?

The solution's price could be better than a few other vendors.

What do I think about the stability of the solution?

I rate the solution’s stability an eight.

What do I think about the scalability of the solution?

The solution is scalable. I rate its scalability an eight.

How are customer service and support?

The solution's technical support team is friendly. It manages critical problems efficiently.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup process is easy.

What's my experience with pricing, setup cost, and licensing?

The solution's price is much cheaper than some vendors but more expensive than others.

What other advice do I have?

The solution is easy to use. I rate it a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Cloud COE at a non-tech company with 10,001+ employees
Real User
Easy to use and simple to set up, but limited file-level copying does not allow for SQL database backup and recovery
Pros and Cons
  • "The most valuable feature is its ease of use."
  • "One of the limitations of AWS Backup is that it only does file-based copying."

What is our primary use case?

AWS is the primary platform that we use for our internal needs and we are trying to best use whatever comes with it. So far, we are happy with AWS and we have 30% or 40% of our workflows implemented there. For example, we are very big SAP users and we use SAP HANA on AWS. In the future, we expected almost everything to be in AWS, with perhaps 10% of our work in Azure.

We use the AWS Backup as a service to perform native backups and recovery of files and other data. It is also our disaster recovery solution.

What is most valuable?

The most valuable feature is its ease of use.

What needs improvement?

One of the limitations of AWS Backup is that it only does file-based copying. It is not as good as some of the external products for handling things like the Oracle Database backups. For example, it lacks the ability to do database backups and differential backups. It is doesn't keep a schedule, and it doesn't keep full track of success and failure. Overall, the functionality is pretty limited, although it does meet our requirements. For places that have deeper requirements, they use different software to do their backups.

In the future, I would like AWS Backup to be more robust and be able to handle database-level backups. It should support Oracle, MySQL, and other types of databases.

Better integration with standard backup management tools that provide control, such as the ability to schedule backups, would be an improvement.

For how long have I used the solution?

We are been using AWS Backup for more than two years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

AWS Backup is scalable. It is used to back up environments and not really for end-users. In our internal IT departments, we have probably 50 people using it.

How are customer service and technical support?

We have reached out to AWS support and our technical architecture manager has a relationship with them. We provide constant feedback with respect to how the product is and what improvements need to be done. The developers are aware and they try to improve the features, but it's a slow process.

How was the initial setup?

The initial setup is very simple. There is not much to it. We just need to run some primitive scripts.

What other advice do I have?

The suitability of this solution for backup and recovery depends on the requirements. I would only recommend it for organizations that need a very simple solution.

There is a lot of work that they need to do in the backup space because, at this time, it only does very basic backups. They don't appear to be prioritizing the building of a robust backup solution. It seems that they are more interested in having us work with another vendor, rather than them creating something that is already available.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Technical Account Manager - Cloud Native at Maticmind S.p.A.
Real User
Top 20
Good snapshot features including full-machine backup, helpful support, and it's simple to set up
Pros and Cons
  • "The advantage that AWS Backup has over competitors is that it's very simple."
  • "It requires a lot of time to connect the snapshot, identify the files, and restore a single file manually."

What is our primary use case?

We are a solution provider and we use AWS Backup for our customers' companies.

We typically install this product on-premises, although it is easy to extend as a center in the cloud. Many our of customers are multi-cloud, using cloud provides such as Azure, AWS, and Google.

How has it helped my organization?

We are able to set up a continuous backup from our customers' on-premise hardware to the cloud.

What is most valuable?

The most valuable feature is the snapshot capability, where we backup applications to a secondary site.

What needs improvement?

The restore functionality is an area that needs to be improved because right now, it is not very good. It requires a lot of time to connect the snapshot, identify the files, and restore a single file manually. 

In general, I would like to better manage the granular restoration of files. This is true both in a Linux environment, as well as Windows. A lot of our clients are using Linux for their application servers.

We want to be able to restore either single files or multiple files from one volume. Today, it is very complex because it requires us to restore the full image of the volume. Only after that, can we extract a single file. Ideally, we should be able to extract a single file from a snapshot.

For how long have I used the solution?

We have been working with AWS Backup for between five and six years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

This is a scalable product and we have 1,000 different machines that are being backed up. Our customers are typically enterprise-level companies.

How are customer service and support?

The technical support from Amazon is good.

We don't have much contact with them because I have an assistant engineer, and the two of us know AWS very well.

Which solution did I use previously and why did I switch?

I have not worked with our cloud-based backup solutions.

For on-premises systems, I work with different products such as Commvault.

How was the initial setup?

The initial setup is very simple. Typically it is very fast to set up, and it is not complex. It does not require much activity from us.

For example, we don't have to install infrastructure on the cloud. The license covers the management of the environment, including updates, and all of this is handled by AWS rather than our customers.

What's my experience with pricing, setup cost, and licensing?

Our customers pay a monthly AWS fee that includes the AWS Backup service.

It is important to pay attention to the consumption within different services and manage it properly. However, this is true for all of AWS and not particularly the Backup service.

Which other solutions did I evaluate?

The advantage that AWS Backup has over competitors is that it's very simple. It is fully integrated into the cloud services, it's very fast, and it's simple to manage.

What other advice do I have?

This is a product that I can recommend for scenarios that are not too complex. For situations where one consultant wants to manage different on-premises backups in a multi-cloud environment, they require different products. Not a single solution, like AWS Backup.

My advice for anybody who is implementing this product is to pay attention to the data transfer across different availabilities and different regions because it can be a very high cost.  

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior IT Specialist Network and Security at a marketing services firm with 201-500 employees
Real User
Top 5
Saves costs and quickly backs up data
Pros and Cons
  • "It also saves costs and is quick."
  • "They should work on their visual capabilities."

What is our primary use case?

We use AWS backup for the VMware environment.

What is most valuable?

It is a good backup solution for monthly and central backups. It is useful for CR S3 Bucket and moving it.

It also saves costs and is quick.

What needs improvement?

They should work on their visual capabilities. 

We have to restore the entire stack. We can only restore particular files on particular days. I hope they can help to release storage and instead of a specific file, we can access the entire stack.

For how long have I used the solution?

I have experience using AWS Backup. 

What do I think about the stability of the solution?

There are some issues regarding stability, especially when the user doesn't have much experience with the solution and they don't work with the solution on a daily basis. 

What do I think about the scalability of the solution?


How are customer service and support?

The technical support depends on the vendor.

Which solution did I use previously and why did I switch?

We previously used Symantec solutions. 

How was the initial setup?

The initial setup was easy and it didn't take much time. It doesn't require more than an hour, until and unless anything specific is required. It has specific scripts so that specific backup users can have access to different environments. 

What about the implementation team?

Since we are a small organization, we didn't have much technical expertise and had a vendor install it. It also doesn't require much maintenance until and unless you have a large organization with huge data, you might need to maintain it. 

What's my experience with pricing, setup cost, and licensing?


What other advice do I have?

It is not a bad solution. It majorly depends on your organization, as each tool has its own flaws and advantages. If you take direct support from Amazon, you might have a better experience. In our case, we are dependent on the vendor which has delays. However, we are working to change it. I would rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Executive at Ls Advisors
Real User
Can restore a file within an hour
Pros and Cons
  • "When I was using an on-premises backup, there was an external hard drive or something like that. I had a backup server, but I had a few problems related to transfer when I had to restore something that I have deleted. I had to wait for after-office hours to do something like that, but now I just have to send a mail. Within one hour, I have my restored file."
  • "Only the price could be improved."

What is our primary use case?

We use it for server backup, which is done weekly.

I'm also using AWS for QuickSight. It's been about four months since I'm using it for some statistical analysis. I'm still on that project, which is also AWS.

What is most valuable?

When I was using an on-premises backup, there was an external hard drive or something like that. I had a backup server, but I had a few problems related to transfer when I had to restore something that I have deleted. I had to wait for after-office hours to do something like that, but now I just have to send a mail. Within one hour, I have my restored file.

What needs improvement?

Only the price could be improved. 

For how long have I used the solution?

I have been using this solution for about two years. 

How are customer service and technical support?

We do not do anything in terms of contacting AWS support. A company we use for support does that for us.

What about the implementation team?

We use a company for support. It is an IT company in Mauritius, and they normally do everything for us. They do the deployment and everything. We just have to use their support.

What's my experience with pricing, setup cost, and licensing?

We don't use a lot of space, only approximately 900 GB, so the price is reasonable. For standing, it's okay. We normally do a payment to SSML, and they are the ones who pay over there. It is around $100 monthly.

Which other solutions did I evaluate?

I think we compared AWS and Azure, but we decided to take AWS because it is ranked as the number one for backup support. It was also about the cost etc. Normally, the directors make the final decision, and they were the ones who finalized about using AWS. The same applies to QuickSight. The director, who finalized it, is also the CEO of another company, and over there, he was using QuickSight, and he wanted to implement it here in our company.

What other advice do I have?

For me, it's great. I would rate AWS Backup a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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