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Boomi AtomSphere Integration Room for Improvement

OM
Digital Challenger at a tech services company with self employed

Boomi consists of several modules, and the API is one product that Boomi is definitely not up to par with. For example, Jitterbit has a better API management module. However, Dell is putting a lot of energy to make changes. There is a new release already now in December or in November (2019), and they're planning some more releases in 2020. But I would say if there is one module that Boomi is less advanced in than the competition it would be the API management. But it might be totally different mid-2020.

Another point that could use improvement for Boomi is license pricing. If you don't know the pricing model very well, you might quickly end up paying more than you expected especially if you are growing and adding integrations. Again, it is different than the competition so it may be difficult to compare, but the pricing model could also clearly be simplified.

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AR
CTO at a healthcare company with 51-200 employees

The product could be a little bit more user-friendly.

The company needs to offer better documentation.

The initial setup is complex. It is what it is. You have to deal with it.

There's something missing with Salesforce platform events that they supposedly support, however, it doesn't work well with their cloud platform. It would be nice if they would get that working normally. They say they support it, and yet, it just fires multiple times. It's not reliable. You can't use it. 

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KG
Chief Technology Officer - CTO at a tech services company with 11-50 employees

It would be helpful if the solution offered some videos for novice settings. Boomi, as a solution, is quite complex for a new user. They need some videos for client implementation for new users. This is needed especially for how users can create connectors and how they can effectively implement the system.

The solution is complex. There's a few items and features that are hard to understand. They should work to simplify the functionality so new users don't struggle.

I haven't found any features lacking, so I'm unsure as to if anything is missing or if anything new could accentuate the current offering.

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Learn what your peers think about Boomi AtomSphere Integration. Get advice and tips from experienced pros sharing their opinions. Updated: December 2021.
555,358 professionals have used our research since 2012.
HS
Technical Director at a tech services company with 51-200 employees

We would like to see more involvement between Dell Boomi and the end-users to help improve the customer experience.

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KS
Integration Solution & Platform Specialist at a manufacturing company with 1,001-5,000 employees

They have progressed from an ESP architecture, but they have not fully embraced all API design first methodologies. As a result, some features in those areas, such as API management, API gateway, API development, and API dashboards, are missing, but they are still a new product.

Better documentation and more know-how knowledge would be appreciated. When it comes to technical support and designing, they don't have that growth rate.

They are lacking in some streaming features, and messaging features from a listener's point of view.

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AP
Head of Integration and NetSuite DUs at a outsourcing company with 501-1,000 employees

They need to introduce more configurable functions to remove scripting or coding. Scripting should be minimized. It should have exhaustive functions. Currently, it lacks in this aspect.

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BE
Solutions Architect at a computer software company with 10,001+ employees

There should be more scripting possibilities. Boomi is essentially low-code/no-code — it's very graphically oriented. If you wish to maintain it, then you'll require more scripting language.

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Learn what your peers think about Boomi AtomSphere Integration. Get advice and tips from experienced pros sharing their opinions. Updated: December 2021.
555,358 professionals have used our research since 2012.