Cisco IOS SSL VPN Room for Improvement

ITC Administrator at a non-profit with 11-50 employees

I am mostly satisfied with the product. The biggest issue and the reason we do not make more use of it is the pricing. If Cisco can provide us discounts like Microsoft we could make better use of the product. There are other organizations providing discounts to non-profits. They realize the need, and they are creating programs. Microsoft has discount programs for non-profits. With Amazon, we have joined a special program where they are providing us services at a discount for non-profit. Cisco is quite expensive in comparison. So we decide to use what makes the most sense for our model. We see that there are these offers and we decide to use Amazon for some purposes. 

So if Cisco did have a similar program — a non-profit program — it would be great for the utilization of other products as well. We don't have a big budget like enterprise businesses and we budget more like a small business does. But at the moment, for Cisco, we pay the same price that everybody else pays. If they had programs for non-profits, more non-profits would join the program and make use of their services.

We would like to expand to use many other products from Cisco as well. We need them. But we're not able to choose them because of the pricing. We want to use the Cisco products because they service the enterprise level and we would like to have Cisco firewalls, switches, and everything. Unfortunately, the pricing is making us get out from incorporating Cisco products.

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Osvaldo Moderno
Researcher at University of Sao Paulo

When many people are using the internet at home, which is usually right after dinner, this type of service is a little bit hard to use. The internet becomes quite slow, and sometimes, I have to stop using this application. I am not sure if this issue is because of the application or my internet provider.

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Architect at Devoteam Belgium

I think the management of the design of the console or portal needs to improve because when you compare it to other vendors, you find that the graphical interface is old. I do, however, believe that the newer version has an improved graphical interface.

An improvement in the scalability of the solution will also be great.

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Simbarashe Mazorodze
Solutions Architect at Terrific Tech

I think the administration can be improved to include web interfaces. And I also feel that the deployment of the clients can be better. 

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IT Network Engineer at Brunnel

The solution needs to solve the issues they have with Java.

Cisco device management is quite difficult. They should work to simplify this.

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Project Manager at a security firm with 11-50 employees

The system needs to be upgraded to replace the Token Authentication software, which will no longer be supported.

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Founder and CEO at Aerium Proyectos y Consultoría

The administration should be improved.

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Information Technology Manager at a real estate/law firm with 51-200 employees

The pricing needs to be better because you need a license for every device.

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Solution Architect at a energy/utilities company with 1,001-5,000 employees

I would like for it to have support for the Dutch language. I typically use English in 99% of our communications but for some people, it matters. 

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Umit Akarsu
Presales Engineer at E-DATA TEKNOLOJİ

It can be difficult to find service and at times we cannot connect with the internet easily. It should be easier to find an internet connection through vendors.

They could have a better internet router solution.

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Network Security Engineer at a government

Sometimes browsers are not able to support a certain file, so that is something that can improve.

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Solutions Engineer at a tech services company with 11-50 employees

In terms of what needs improvement, it should have better integration. Although, it might have already been taken care of.  

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