Cisco Wireless Reviews, Competitors and Pricing

reviewer1454613

VP of IT at a tech services company with 51-200 employees

Jan 27, 2021

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Good support, and it integrates well with Cisco ISE

Pros and Cons

"The integration with Cisco ISE is good, and together we use them to provide services."

"In the next release, I would like to have support for Wi-Fi 6."

What is our primary use case?

We are in the finance sector and we use this product to provide wireless connectivity access to our web application.

What is most valuable?

The integration with Cisco ISE is good, and together we use them to provide services.

What needs improvement?

In the next release, I would like to have support for Wi-Fi 6.

For how long have I used the solution?

I have been using Cisco Wireless for more than 10 years.

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What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

The solution is scalable. In our organization, we have more than 120 users. Our customers have more than 1,000 users.

How are customer service and support?

The technical support from Cisco is very good.

How was the initial setup?

The installation is user-friendly. The length of time required for deployment depends on the quantity. If you have less than ten then it will take no more than between three and five hours to complete. If we have enough engineers then each access point will only take one hour.

What about the implementation team?

Our in-house team is responsible for deployment and maintenance. The number of people required to deploy depends on the size of the installation.

What's my experience with pricing, setup cost, and licensing?

Cisco Wireless is a little bit expensive when compared to other solutions.

What other advice do I have?

In summary, this is a good product and I recommend it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: I am a real user, and this review is based on my own experience and opinions.

reviewer1307829

Technical Support Manager at a tech services company with 11-50 employees

Jan 7, 2021

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Highly reliable, stable, scalable and easy install documentation

Pros and Cons

"The customer always feels confident with the solution because of its reliability."

"In the future, it would be great if the solution had a GPS feature that could have the ability through access points to locate cell phone users inside a local wireless network, for example in a stadium."

What is our primary use case?

Our main customer of the Cisco wireless is in the retail sector, for example, Walmart.

What is most valuable?

The customer always feels confident with the solution because of its reliability.

What needs improvement?

In the future, it would be great if the solution had a GPS feature that could have the ability through access points to locate cell phone users inside a local wireless network, for example in a stadium.

For how long have I used the solution?

I have been using the solution for approximately twenty years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

We have never had an issue with scalability with this product. Our customers are medium to large size organizations. We have found that small businesses discontinue using the solution more often than larger companies who tend to remains using it.

How are customer service and technical support?

The support has been good for us.

How was the initial setup?

The initial setup was easy, the documentation is good.

What about the implementation team?

The deployment can take one day if the network is small but if it is a larger network it could take a while longer. When we have issues with security the process becomes more complex, taking more time.

What's my experience with pricing, setup cost, and licensing?

The product could be priced better.

What other advice do I have?

I would recommend before implementation, administrators must know the exact number of users.

I rate Cisco Wireless a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller