Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Our organization has improved using this product because it helps enhance user experience. We use video communication a lot, like Skype. We used to get a lot of interference before and had a lot of issues during wireless voice or video calls. We get greater speed and performance with wireless now. It is nearly the same as a wired network.
Wireless access has enabled users to be mobile and as a result, more productive.
This increased mobility has helped our organization. We can talk to one another from different locations and stay in constant contact and with employees across the enterprise. Everyone has access to up-to-the-minute communications and all documents and applications on our network.
Security is an important feature for my customers, and I am able to offer this to them with our Cisco products.
It helps with the visibility on our network.
You need to learn the technology but after that the setup is easy.
The initial setup was quite easy. We have a very good relationship with our integrator and our integrator has a good relationship with Cisco. The integrator that installs Cisco is quite knowledgeable about the technology. They are trained and have a good relationship with their tech. We cannot be experts in each domain and we have to be supported by an integrator.
Cisco Wireless is mostly stable with a low downrate and the signal rate is good. It is also easy to use.
Valuable features include Bonjour Gateway and the hardware antenna array.
Ruckus has allowed us to deploy better Wi-Fi coverage in the past few years.
The most valuable feature is the signature feature from Ruckus; the feature is called the BeamFlex. BeamFlex adaptive antenna technology takes a more adaptable approach allowing the access point to continually sense and optimize for its environment. The signals can be sent in a particular predetermined direction as desired. The technology allows for electrically manipulated antenna properties creating optimal antenna patterns for each device with which they communicated: the signal is focused, where the user is positioning.
Once we got it set up and configured we've had little issues and it's been relatively stable. We use it across all seven of our offices and they all have the exact same wifi setup so when I go into any office I can get on the network and access resources.
We used to struggle a lot doing the connectivity between the branch offices in port. Ruckus offers the flexibility to pull the connectivity and we can actually manage our workflow and application to this connectivity. It is a wonderful way of doing things fast.
The connectivity of the product is amazing.
It has one of the smoothest operations.
Dead zones were immediately eliminated when we deployed these WAPs in all of our locations, plus Ruckus’ analytics on the ZoneDirectors allow us to quickly identify clients that are taking too much bandwidth.
The product could be improved with interference reduction. Because wireless frequency interferes with microwave or Bluetooth technologies, this causes issues. A lot of users still use legacy wireless adapters and black box and they do not experience the speed that they could get using the latest technologies. The number of devices on the market makes wireless communications complex. If the problem of interference could be resolved it would further improve utility and ease of system design.
The new licensing has no added value and seems to be Cisco's effort to take advantage of customers.
Improvements can be made to the telemetry. The licensing gets in the way here. It makes it impossible to record the different flows across the wireless network.
The classic Cisco wireless interface is difficult for users to learn.
The configuration interface could be easier. They should make roaming easier and should fix it so that when you cross a building you can keep the signal.
When you integrate a network access control with authentication with an ISE engine it's really complicated to put in place.
No product can be a ten out of ten and there are some security issues.
One of our customers complained about the ripple, that some of the data was incorrect. We opened a ticket and brought it to their attention that maybe some of the data was not correct. As of now, it has been two months since we opened the ticket and the issue still hasn't been resolved.
Sometimes doing mass changes on their products can be challenging.
One complaint that we have is the lack of cloud-based management.
The biggest adjustment improvement will come from a price adjustment because the price is quite high; it feels like premium pricing. I suggest shaving off 10 percent to 20 percent. That would help grow users and increase the number of clients.
o make it a ten I would like the ability to replace it if we do have a faulty device. Getting one faster might be helpful. I would like to have autoconfiguration where instead of having to configure a new network, we would be able to push all configuration out a little easier with the interface.
From the user point of view, sometimes we face a little bit of a challenge in terms of the channels selection for Ruckus. When we have installed all of the APs outdoors, those channels are actually empty in different numbers, so sometimes we found this challenging for getting paired between these point to point communications. If there is any way we can get some proprietary channels or some IT this interruption will not be there. That would be really fantastic for more reliable connectivity.
I suggest more controlling features on the controller. The menu of the performance must be improved, as well.
Most customers revoke the idea of deploying it when they observe the cost per AP license.
The interface should be mobile friendly.
Pricing and Cost Advice
Cisco licensing is usually provided on a yearly basis rather than monthly. You can get a hardware SLA or hardware and software SLA for a period of years. Longer terms influence the level of support that you get when it comes to Cisco SLA.
The cost model is expensive.
I think that the solution is expensive because the customer has to pay for a full year, at a minimum, in up-front costs.
Cisco WiFi 1572 is very expensive locally and our budget for this year is used.
It's a bit expensive but it's professional and works properly.
This product's pricing is good. It's not too expensive.
I feel the product's pricing is a good value.
The pricing is okay. I believe it is competitively priced. But it is not just the price by itself, it's the price and the technical features. The features also play a big role. It has to give me the relevant output.
"The biggest adjustment improvement will come from a price adjustment because the price is quite high; it feels like premium pricing. I suggest shaving off 10 percent to 20 percent. That would help grow users and increase the number of clients."
We also looked at Cisco and Aruba but Ruckus pricing was better.
We found it a little more expensive than the other competitors on the market.
The cost per AP license should be worked on.
The only complaint I have about Ruckus is the price, but considering other enterprise WiFi products are similarly priced, I feel Ruckus is a superior product.
It's definitely a good value. It's more expensive than some of the other offerings out there, but when you compare it to other enterprise-class gear, it's very well priced. And the beauty of it is, because it has better range because of their patented BeamFlex - which is the way they can send and receive and listen to signals - you can actually use fewer access points. That means that it's a cheaper overall project.
Pricing is very competitive for an enterprise solution. Regarding licensing, always carry the support contract on the controller (not needed on APs).
The cost can be prohibitive for many as it is a high-end product in the WiFi market.
Answers from the Community
out of 21 in Wireless LAN
Average Words per Review
out of 21 in Wireless LAN
Average Words per Review
Compared 56% of the time.
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Also Known As
|Cisco WLAN Controller|
|With Cisco Wireless you will successfully plan, deploy, monitor, troubleshoot, and report on indoor and outdoor wireless networks - all from a centralized location.||The Virtual SmartZone Data Plane (vSZ-D) is a wireless LAN data plane appliance in a virtualized form factor. Made to work seamlessly with the Ruckus Virtual SmartZone Wireless LAN Controller (vSZ), the vSZ-D enables secure tunneled WLANs from Ruckus APs while minimizing CAPEX spending and maximizing Wi-Fi deployment flexibility and scale. Operators, ISPs and large enterprises can deploy the vSZ-D in a centralized data center with the vSZ, or at specific venues in a distributed topology.|
Learn more about Cisco Wireless
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