Anonymous UserNetwork and Security Consultant at a insurance company
Marc GaethofsICT manager at a real estate/law firm
Abdul BasitNetwork Design Engineer at Comstar - Information Systems Associates Ltd.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature of Aruba Wireless is application monitoring."
"I like the way it groups and manages access points."
"The technical support is very good."
"It is easy to install and deploy."
"The most valuable feature is the fact that it can work with many devices. It supports everything that we need it to."
"Aruba Wireless is easily scaled between a lot of devices and a lot of endpoints. When we decided to use it as our solution, we had planned to use it exactly for its ability to scale."
"The technical support is 24/7 from the UA."
"The fact that Aruba Wireless has a virtual controller onboard the internet access points makes it cheaper than other solutions."
"It helps with the visibility on our network."
"Security is an important feature for my customers, and I am able to offer this to them with our Cisco products."
"This increased mobility has helped our organization. We can talk to one another from different locations and stay in constant contact and with employees across the enterprise. Everyone has access to up-to-the-minute communications and all documents and applications on our network."
"Wireless access has enabled users to be mobile and as a result, more productive."
"Our organization has improved using this product because it helps enhance user experience. We use video communication a lot, like Skype. We used to get a lot of interference before and had a lot of issues during wireless voice or video calls. We get greater speed and performance with wireless now. It is nearly the same as a wired network."
"The most valuable features of this solution are the Cisco CleanAir and Cisco RRM."
"The feature that I have found most valuable is its durability because we can rely on this solution. It is also easy to configure. Lastly, if something happens, we get good support from Cisco."
"I find this solution easy to configure and use."
"We used to struggle a lot doing the connectivity between the branch offices in port. Ruckus offers the flexibility to pull the connectivity and we can actually manage our workflow and application to this connectivity. It is a wonderful way of doing things fast."
"Once we got it set up and configured we've had little issues and it's been relatively stable. We use it across all seven of our offices and they all have the exact same wifi setup so when I go into any office I can get on the network and access resources."
"The most valuable feature is the signature feature from Ruckus; the feature is called the BeamFlex. BeamFlex adaptive antenna technology takes a more adaptable approach allowing the access point to continually sense and optimize for its environment. The signals can be sent in a particular predetermined direction as desired. The technology allows for electrically manipulated antenna properties creating optimal antenna patterns for each device with which they communicated: the signal is focused, where the user is positioning."
"Ruckus has allowed us to deploy better Wi-Fi coverage in the past few years."
"This solution is easy to use and you need minimal IT experience to work with it."
"The mesh technology is the solution's most valuable aspect. Ruckus originally had the patent for it. They might've lost it because I see now that other people are doing it, however, they were the ones who came out with the smart mesh technology first, which is phenomenal."
"The most valuable features are the coverage and durability."
"Good connection quality."
"For a more senior tool, a local application monitoring related to IoT vendors would be useful."
"A lot of the access point commands are in the command line interface, versus being in the GUI."
"There is a lot of information for users about the product, but it needs to be better organized so that solutions are easier to find."
"The upgrades tend to be buggy and better testing is needed before they are released."
"The urgent areas of improvement would be customer support, better tuned default settings, and documentation."
"Better integration between the controller and the ClearPass portal would be a nice change."
"Improvements to the GUI, such as being able to search in the Mobility Master, would be nice."
"Aruba needs to be more competitive with newer products. Their legacy makes that more difficult for them."
"The classic Cisco wireless interface is difficult for users to learn."
"Improvements can be made to the telemetry. The licensing gets in the way here. It makes it impossible to record the different flows across the wireless network."
"The new licensing has no added value and seems to be Cisco's effort to take advantage of customers."
"The product could be improved with interference reduction. Because wireless frequency interferes with microwave or Bluetooth technologies, this causes issues. A lot of users still use legacy wireless adapters and black box and they do not experience the speed that they could get using the latest technologies. The number of devices on the market makes wireless communications complex. If the problem of interference could be resolved it would further improve utility and ease of system design."
"I would like to see less dependency on other products such as ISE and Prime for certain implementations."
"One thing which we really don't like about Cisco is that it is very expensive."
"There should be an option for a wireless bridge that can be used to join two access points."
"The pricing of the solution is expensive if you compare it to other competitors."
"From the user point of view, sometimes we face a little bit of a challenge in terms of the channels selection for Ruckus. When we have installed all of the APs outdoors, those channels are actually empty in different numbers, so sometimes we found this challenging for getting paired between these point to point communications. If there is any way we can get some proprietary channels or some IT this interruption will not be there. That would be really fantastic for more reliable connectivity."
"o make it a ten I would like the ability to replace it if we do have a faulty device. Getting one faster might be helpful. I would like to have autoconfiguration where instead of having to configure a new network, we would be able to push all configuration out a little easier with the interface."
"The biggest adjustment improvement will come from a price adjustment because the price is quite high; it feels like premium pricing. I suggest shaving off 10 percent to 20 percent. That would help grow users and increase the number of clients."
"One complaint that we have is the lack of cloud-based management."
"In the next release of this solution, I would like to see a more detailed spectrum analysis."
"They have so many products that there are so many different part numbers for the US and other countries. That means it's easy to make a mistake with the licensing. You have to have somebody knowledgeable on the other end with the licensing. If you make one mistake, it can be a $2,000 mistake."
"I would like to see better mapping capability because it can be really difficult, especially if you are deploying on a remote island."
"Captive portal for guest access on the controller could be enhanced."
"If you compare it to other solutions then it's reasonably priced."
"Get multiple bids/quotes, and talk to the representatives about the limitations of the product; pretty standard."
"I think they should lower their prices."
"Aruba is comparable to competing solutions when it comes to price."
"The support pricing for Juniper Mist is higher than Aruba."
"The price of Aruba Wireless should be cheaper."
"Aruba is probably cheaper than Cisco, and yet you get all the things that you want."
"The access points are more cost-effective over some other providers, both in cost per AP and the option of a controller-less environment."
"Cisco WiFi 1572 is very expensive locally and our budget for this year is used."
"I think that the solution is expensive because the customer has to pay for a full year, at a minimum, in up-front costs."
"The cost model is expensive."
"Cisco licensing is usually provided on a yearly basis rather than monthly. You can get a hardware SLA or hardware and software SLA for a period of years. Longer terms influence the level of support that you get when it comes to Cisco SLA."
"Cost is one of the reasons why we are switching to Aruba. Aruba is significantly lower than Cisco in price. We do the licensing on a three-year basis. Cisco makes licensing very difficult."
"The price of this product is reasonable."
"This is an expensive product."
"Cisco is an expensive solution and considering the price, it should perform better."
"We found it a little more expensive than the other competitors on the market."
"We also looked at Cisco and Aruba but Ruckus pricing was better."
""The biggest adjustment improvement will come from a price adjustment because the price is quite high; it feels like premium pricing. I suggest shaving off 10 percent to 20 percent. That would help grow users and increase the number of clients.""
"We paid for a three-year contract last year. I am not sure about what we paid. It is certainly less expensive than Meraki."
"The price is reasonable."
"The reason we picked Ruckus, in addition to our long-standing relationship with Ruckus, is pretty much that the RFS characteristics of it seem to be the best."
"We don't pay any licensing fees, we purchase them."
"This is a very expensive solution."
Suresh SharmaSr. Technical Executive at a educational organization
Earn 20 points
Cisco Wireless is ranked 3rd in Wireless LAN with 32 reviews while Ruckus Wireless is ranked 2nd in Wireless LAN with 29 reviews. Cisco Wireless is rated 8.0, while Ruckus Wireless is rated 8.6. The top reviewer of Cisco Wireless writes " Combines the mobility of wireless with the performance of wired networks". On the other hand, the top reviewer of Ruckus Wireless writes "Great performance, easy to set up and simple to configure". Cisco Wireless is most compared with Cisco Meraki Wireless LAN, Fortinet FortiWLM, Mist Access Points, Ubiquiti WLAN and Huawei Wireless, whereas Ruckus Wireless is most compared with Cisco Meraki Wireless LAN, Fortinet FortiWLM, ExtremeCloud IQ, Aruba Instant and Mist Access Points. See our Cisco Wireless vs. Ruckus Wireless report.
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