42Gears SureMDM vs ManageEngine Endpoint Central comparison

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55,162 views|37,685 comparisons
91% willing to recommend
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1,280 views|959 comparisons
100% willing to recommend
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11,519 views|6,730 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between 42Gears SureMDM and ManageEngine Endpoint Central based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed 42Gears SureMDM vs. ManageEngine Endpoint Central Report (Updated: March 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Microsoft Endpoint Manager is not expensive overall, especially for small environments.""The main advantage is that Intune performs its intended functions effectively.""While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier.""The features I found most valuable in Intune are its user visibility and troubleshooting options.""A great solution for anyone wanting a modern endpoint device management solution.""I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part.""One of the main features of the solution is it allows the management of many devices in different ways.""It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."

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"This solution is very dynamic. I can do what I need to do with it.""Its dashboards are valuable. It is easy to access dashboards and implement policies.""The solution's customer support is good.""The solution is stable and reliable.""The tool's most valuable feature is a remote connection to the devices. You can also push and lock applications. It helps us lock devices for professional use to control which applications can be installed.""Stability-wise, I rate the solution a ten out of ten.""The most valuable features of 42Gears SureMDM include tracking location and pushing applications.""Payloads, application publishing, and cataloging features are valuable to our customers."

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"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way.""The solution is time-saving and resource-saving.""Identification of gaps and filling the gaps with updates are most valuable. We are able to identify known updates or missing updates and then update.""We use the product to know about our assets and manage remote support.""I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well.""ManageEngine Desktop Central is stable.""The solution's most valuable features are its patch management capabilities, especially for third-party applications, along with quick and easy configuration and deployment processes.""One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent."

More ManageEngine Endpoint Central Pros →

Cons
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough.""There are items that require improvements. One is the controls from iOS.""Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area.""I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune.""Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there.""There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough.""It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar.""It should be easier to define policies and comply with those policies."

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"The user interface and customization features are not the best and could be improved.""The dashboards could be improved.""User creation on Mac must be improved.""42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert.""The solution’s pricing could be made cheaper.""As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears.""The product is not so convenient to deploy or to configure."

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"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great.""Some difficulties with setup for multiple locations.""The reports provided by the product are an area of concern where improvements are required. The visibility provided by the reports is not very attractive.""The MDM feature isn't very good. It doesn't support Amazon vendors.""The team should work on improving the stability, particularly with massive patches deployment, clients are not 100% getting patches and the information provided by the system does not help; more detailed report would be very useful.""Documentation could improve so we don't need to create the support requests first.""The pricing is lower than other well-respected solutions in this category.""In relation to ManageEngine Endpoint Central, ManageEngine NGAV seems to be completely useless right now."

More ManageEngine Endpoint Central Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "I am satisfied with the price of this solution."
  • "Their pricing structure is very good against the competition. Pricing is definitely not a challenge here."
  • "The tool is expensive and priced at 39 dollars yearly. The pricing is fixed and I would rate it a seven-point five out of ten."
  • "We pay a yearly licensing fee for 42Gears SureMDM, which is comparatively expensive for an enterprise license."
  • "I rate the tool's pricing a four out of ten."
  • "There is an option to make yearly or monthly payments towards the licensing costs attached to the solution. Price-wise, the product is okay."
  • More 42Gears SureMDM Pricing and Cost Advice →

  • "The licensing is very easy to understand and pricing is right for what you get."
  • "Choose wisely between the Professional and Enterprise editions, based on your needs."
  • "I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
  • "We pay about $250 a year for our license."
  • "The solution is very affordable."
  • "We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
  • "The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
  • "Affordable for any customer."
  • More ManageEngine Endpoint Central Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:Stability-wise, I rate the solution a ten out of ten.
    Top Answer:There is an option to make yearly or monthly payments towards the licensing costs attached to the solution. Price-wise… more »
    Top Answer:The product is not so convenient to deploy or to configure. I would describe the product's user interface as being less… more »
    Top Answer:ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What… more »
    Top Answer:Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there… more »
    Top Answer:The product is not costly. The product is properly priced, especially for SMBs.
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    SureMDM
    ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    SureMDM is an intuitive and powerful enterprise mobility management (EMM) solution for Android, iOS, and Windows platforms. You can secure, monitor and manage company owned devices for dedicated use as well as employee owned devices used to access company data (BYOD). SureMDM incorporates all aspects of EMM such as Mobile Application Management, Mobile Device Management and Mobile Content Management.

    ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.

    ManageEngine Endpoint Central Features:

    • Device Management: Endpoint Central enables IT administrators to manage a wide range of endpoints, including desktops, laptops, servers, mobile devices, and IoT devices. It offers features such as device discovery, inventory management, configuration management, and software deployment, allowing administrators to efficiently control and monitor devices from a single console.
    • Patch Management: The solution helps organizations keep their endpoints up to date and protected by automating the patching process. Endpoint Central provides patch management capabilities to deploy security updates and patches to endpoints, ensuring they are patched against vulnerabilities and reducing the risk of security breaches.
    • Security and Compliance: Endpoint Central focuses on strengthening security measures for endpoints. It offers features such as antivirus and anti-malware protection, firewall management, encryption, and data loss prevention (DLP). These capabilities help organizations safeguard their sensitive data and adhere to industry regulations and compliance standards.
    • Remote Control and Troubleshooting: With remote control capabilities, Endpoint Central allows IT administrators to access and control endpoints remotely, facilitating troubleshooting and issue resolution. It enables administrators to remotely troubleshoot software or hardware problems, install applications, and provide technical support to end-users, improving efficiency and minimizing downtime
    • Reporting and Analytics: Endpoint Central provides comprehensive reporting and analytics capabilities, offering insights into endpoint performance, security status, software usage, and compliance levels. These features help organizations assess the health and security of their endpoints, identify potential risks or issues, and make data-driven decisions for improved endpoint management.

    ManageEngine Endpoint Central Benefits:

    • Centralized endpoint management for diverse devices.
    • Improved operational efficiency through automation.
    • Enhanced security with antivirus, firewall, encryption, and data loss prevention.
    • Automated patch management for timely updates and security.
    • Remote control and troubleshooting for efficient issue resolution.
    • Comprehensive reporting and analytics for insights and informed decision-making.
    • Scalability and flexibility to accommodate organizational growth.
    • Cost-effectiveness by reducing manual management efforts and security risks.

    Reviews from Real Users

    PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."

    Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.

    Sample Customers
    Mitchells and Buzzers, Callaway
    SmartLiberty, Hopi Holding, FIITJEE, Al Dhafra Private School, MRF Limited, Satin Creditcare Network Limited (SCNL), Alkem, Yelp Eat24
    Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Energy/Utilities Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Manufacturing Company25%
    Computer Software Company25%
    Retailer25%
    Non Profit13%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company11%
    Educational Organization7%
    Retailer7%
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company9%
    Healthcare Company7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization38%
    Computer Software Company10%
    Manufacturing Company5%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business56%
    Midsize Enterprise22%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise57%
    REVIEWERS
    Small Business32%
    Midsize Enterprise22%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise49%
    Large Enterprise33%
    Buyer's Guide
    42Gears SureMDM vs. ManageEngine Endpoint Central
    March 2024
    Find out what your peers are saying about 42Gears SureMDM vs. ManageEngine Endpoint Central and other solutions. Updated: March 2024.
    768,886 professionals have used our research since 2012.

    42Gears SureMDM is ranked 14th in Enterprise Mobility Management (EMM) with 8 reviews while ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 59 reviews. 42Gears SureMDM is rated 8.0, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of 42Gears SureMDM writes "Allows you to secure, monitor and manage company-owned devices". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". 42Gears SureMDM is most compared with SOTI MobiControl, VMware Workspace ONE, IBM MaaS360, Hexnode UEM and Jamf Pro, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and SOTI MobiControl. See our 42Gears SureMDM vs. ManageEngine Endpoint Central report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.