We performed a comparison between 42Gears SureMDM and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"The ability to manage devices with different sets of policies is most valuable."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"It is very easy to use. It has a very easy interface."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"Payloads, application publishing, and cataloging features are valuable to our customers."
"The most valuable features of 42Gears SureMDM include tracking location and pushing applications."
"The solution's customer support is good."
"This solution is very dynamic. I can do what I need to do with it."
"The tool's most valuable feature is a remote connection to the devices. You can also push and lock applications. It helps us lock devices for professional use to control which applications can be installed."
"Stability-wise, I rate the solution a ten out of ten."
"The solution is stable and reliable."
"Its dashboards are valuable. It is easy to access dashboards and implement policies."
"Among the valuable features are managing configurations of all devices and being able to remote into devices... We send out configurations for each site that has its devices. Each site has a different configuration, and SOTI manages each configuration for each site"
"All features are useful. It is useful for preventing the use of unauthorized software on corporate-owned devices. It provides an option to lock the devices for unauthorized software. The devices can only be used under the supervision of the device manager."
"The remote control technology and screen-sharing absolutely help us resolve issues faster. If there is a remote user who has difficulties or does not understand an error or a problem or a crash, the support team can remote control the phone and see right away what is on the screen and act on the problem. We can debug, we can help, we can reboot the phone."
"The product provides us with information about the incidents. It helped us block specific devices remotely."
"The admin part, where I'm adding users, is not too bad. It's easy enough to use."
"It has a user-friendly menu that helps manage special purpose devices for security."
"It is very reliable, and their support is excellent."
"It gives us the ability to manage our mobile fleets and push out updates quickly for all of our internal applications to keep the business running. We can push an app update out in minutes..."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"Lacking ability to leverage more iOS device management internally."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"Technical support is not that great."
"User creation on Mac must be improved."
"42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert."
"The solution’s pricing could be made cheaper."
"As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears."
"The product is not so convenient to deploy or to configure."
"The user interface and customization features are not the best and could be improved."
"The dashboards could be improved."
"Improving the reporting section would be beneficial for enhancing the product's overall functionality."
"Where they need improvement is not as much on the technical side but, rather, on their communication. In general, that has been poor. Account management and communication could be greatly improved..."
"I have used Microsoft Intune but it is more complicated than SOTI MobiControl."
"They could make it easier to configure. While setting it up from scratch, I find many networking issues, and I have to call our network people for them, but our network people don't understand. It's a nightmare to try to communicate to them that this port needs to be open, or this needs to be opened here or there. Networking people are very security conscious, and they're wary of doing anything. So, if you can't tell them exactly why they need to do something, they get really paranoid. SOTI could do a better job of making the configuration of their software easier to understand and more clear. The prerequisites should be clear. They should clearly specify what is required to get this software working. There should be a list of prerequisites that is easier to understand and trust."
"There is room for improvement in the support."
"The documentation could be improved in SOTI MobiControl."
"Companies like SOTI and Mobile Iron are working with Google to help them manage these devices and eliminate the use of bar code scanner sales and mobile device sales. That's kind of crazy."
"There could be a feature for user ID management."
42Gears SureMDM is ranked 14th in Enterprise Mobility Management (EMM) with 8 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews. 42Gears SureMDM is rated 8.0, while SOTI MobiControl is rated 8.2. The top reviewer of 42Gears SureMDM writes "Allows you to secure, monitor and manage company-owned devices". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". 42Gears SureMDM is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, IBM MaaS360, Hexnode UEM and Jamf Pro, whereas SOTI MobiControl is most compared with VMware Workspace ONE, Jamf Pro, IBM MaaS360, ManageEngine Endpoint Central and Scalefusion. See our 42Gears SureMDM vs. SOTI MobiControl report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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