Ranking | |
Views 297 Comparisons 225 Reviews 0 Average Words per Review 0 Rating N/A | Views 2,664 Comparisons 2,447 Reviews 0 Average Words per Review 0 Rating N/A |
Popular Comparisons | |
![]() Compared 89% of the time. | ![]() Compared 51% of the time. ![]() Compared 31% of the time. ![]() Compared 4% of the time. ![]() Compared 4% of the time. ![]() Compared 1% of the time. |
Also Known As | |
Solidus eCare | Contact Center Enterprise |
Learn | |
Mitel | Cisco |
Overview | |
Solidus eCare, a rich suite of seamlessly integrated Unified Communications & Collaboration and contact center applications, offers advanced features to create efficiencies and peak management in your contact center. | Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure. |
Offer | |
Learn more about Aastra Solidus eCare | Learn more about Cisco Contact Center Enterprise |
Sample Customers | |
Viking Line, Carlsberg Breweries | Cimpress, Energisa, Raiffeisen Bank |
Top Industries | |
No Data Available | Comms Service Provider33% Computer Software Company25% Government6% Healthcare Company4% |
Aastra Solidus eCare is ranked 7th in Contact Center Infrastructure while Cisco Contact Center Enterprise is ranked 2nd in Contact Center Infrastructure. Aastra Solidus eCare is rated 0.0, while Cisco Contact Center Enterprise is rated 0.0. On the other hand, Aastra Solidus eCare is most compared with Mitel Contact Center Solutions, whereas Cisco Contact Center Enterprise is most compared with Cisco CCX, Genesys Cloud, Five9, Mitel Contact Center Solutions and Huawei CCIP.
See our list of best Contact Center Infrastructure vendors.
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