Compare Aastra Solidus eCare vs. Cisco Contact Center Enterprise

Aastra Solidus eCare is ranked 12th in Contact Center Infrastructure while Cisco Contact Center Enterprise which is ranked 5th in Contact Center Infrastructure. Aastra Solidus eCare is rated 0, while Cisco Contact Center Enterprise is rated 0. On the other hand, Aastra Solidus eCare is most compared with Mitel Contact Center Solutions, whereas Cisco Contact Center Enterprise is most compared with Cisco CCX, Genesys and Avaya Aura.
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Also Known As
Solidus eCareContact Center Enterprise
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Mitel
Cisco
Overview
Solidus eCare, a rich suite of seamlessly integrated Unified Communications & Collaboration and contact center applications, offers advanced features to create efficiencies and peak management in your contact center.Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure.
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Sample Customers
Viking Line, Carlsberg BreweriesCimpress, Energisa, Raiffeisen Bank
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